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dvd player, windows freeze RRS feed

  • Question

  • when I installed windows 8 on my laptop the dvd player stop working but the cd work properly  and the windows freeze when the pc start, I should turn it off then run my pc to work

    any solution ?

    Sunday, January 19, 2014 7:19 AM

Answers

  • Hi,

    What DVD player were you using?

    I suggest you try using other DVD player to check the result.

    Meanwhile,please check your DVD media to see if the media is damaged.

    If the player works normally,I think the issue is related to  ROM drive or DVD media.

    Regards,


    Kelvin hsu
    TechNet Community Support

    Friday, January 24, 2014 2:05 AM