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Outlook Client does not get email that was sent when his email client is not connected RRS feed

  • Question

  • Hello,

       When my customer shuts down her outlook client, any messages received during the disconnected period are not retrieved, even after clicking send/receive.  Her email is received normally as long as her client is connected.

    Friday, April 13, 2012 5:01 PM

Answers

  • Hello,

    Not enough information.

    But you can recreate a new profile and give it a shot.

    Thanks.


    Rowen

    TechNet Community Support

    • Marked as answer by Rowen-Xu Friday, May 4, 2012 7:30 AM
    Monday, April 16, 2012 5:31 AM

All replies

  • What the Status in OWA , Have those message are showing up in OWA ?

    Satheshwaran Manoharan | Exchange 2003/2007/2010 | Blog:http://www.careexchange.in | Please mark it as an answer if it really helps you

    Friday, April 13, 2012 6:21 PM
  • What is the protocol you're using, is this regular rpc, pop, imap? If it works in OWA try taking the user out of cached mode if it isn't.

    James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com

    Friday, April 13, 2012 6:45 PM
  • Hello,

    Not enough information.

    But you can recreate a new profile and give it a shot.

    Thanks.


    Rowen

    TechNet Community Support

    • Marked as answer by Rowen-Xu Friday, May 4, 2012 7:30 AM
    Monday, April 16, 2012 5:31 AM
  • Hello,

    Any update?


    Rowen

    TechNet Community Support

    Wednesday, April 25, 2012 6:15 AM