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voicemail to email message default info RRS feed

  • Question

  • I am very new to Unified messaging and am discovering the complexity of this system. 

    Is there anyway to control what information is included in the email that um sends when a voicemail is left for a um enabled user? 

    I would like it to just have the phone number of the person leaving the message.  Currently it gives

    Caller-id

    Work

    email

    im Address.

    Monday, June 17, 2013 9:43 PM

All replies

  • Unfortunately that ability doesn't exist today.  If UM determines the calling party ID to match that of an account in your AD/Exchange, or personal contacts, it will always send that data along with the message.
    Wednesday, July 10, 2013 8:55 PM