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SharePoint Designer 2010 - Email can not be send if pause action is included RRS feed

  • Question

  • Hi,

    I am trying to create simple wf which will send an email remainder on a particular day. I'm running into a problem each time I try to use  pause for duration action, or pause until action.  I couldn't find any actual explanations or resolutions to this strange problem.

    Each time I try to use send mail action after pause action I get error in my workflow history: The e-mail message cannot be sent. Make sure the outgoing e-mail settings for the server are configured correctly 

    My mail action works perfectly when  used without pause action. 

    For example if I use statement

    If task status not equal Completed  

    Pause until 'RemainderDate'

    then Send Mail

    Log Mail has been sent

    In this case  whole workflow gets executed but mail is not send. I get  The e-mail message cannot be sent. Make sure the outgoing e-mail settings for the server are configured correctly 

    However if I take out action "Pause until 'RemainderDate'" from the above statement, mail gets sent without any problems.

    I have tried so many different scenarios and played around with pause action, but each time I ve used it and tried to send mail after that action, I get that strange message Make sure the outgoing e-mail settings for the server are configured correctly, where in fact my outgoing email settings are configured correctly and my mail remainders works fine outside pause action.

    I do not have any errors or meaningful information that could help mi in ULS logs.

    I would appreciate if anyone could help me with this problem.

    Thank you

      

    Monday, November 18, 2013 6:53 PM