locked
Skype for Business KB2889853 & KB2889923 showing as Not Applicable in WSUS RRS feed

  • Question

  • For some reason both of the above KB's are showing as Not Applicable within WSUS for my Windows 7 x64 PC.  I have Office 2010 + Lync 2013 installed.  Does it have anything to do with the fact that Lync 2013 was deployed using MSI file via GPO?  How can I find out why they are showing as Not Applicable?

    Thanks, Graham



    Friday, April 24, 2015 10:44 PM

Answers

  • Have you also installed Office 2013 SP1?

    Maybe also some files are missing through the GPO installation.

    You can also try to install the updates manual, to check if this is possible.


    regards Holger Technical Specialist UC

    • Proposed as answer by Eason Huang Monday, April 27, 2015 8:00 AM
    • Marked as answer by BirtyBassett Monday, April 27, 2015 9:15 AM
    Saturday, April 25, 2015 4:20 PM

All replies

  • Have you also installed Office 2013 SP1?

    Maybe also some files are missing through the GPO installation.

    You can also try to install the updates manual, to check if this is possible.


    regards Holger Technical Specialist UC

    • Proposed as answer by Eason Huang Monday, April 27, 2015 8:00 AM
    • Marked as answer by BirtyBassett Monday, April 27, 2015 9:15 AM
    Saturday, April 25, 2015 4:20 PM
  • Hi,

    From your description above, did you use Lync 2013 basic version?

    Please check if Windows 7 update to the latest version firstly.

    As Holger Bunkradt said above, please try to install the update manually.

    Best Regards,
    Eason Huang


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Eason Huang
    TechNet Community Support

    Monday, April 27, 2015 8:37 AM
  • Hi all, good news!  I installed Office 2013 SP1 and the updates then came down via WSUS.  Thanks for your help.
    Monday, April 27, 2015 9:16 AM
  • A couple of other quick notes to this in that:

    1. In WSUS, the KB number for office 2013 SP1 is 2850036.  I have seen several articles that list it as KB2817430.

    2.  I have seen articles indicating that KB2863908 is also a prerequisite.  See link: https://greiginsydney.com/lync-2013-client-update-to-skype-for-business-april-2015/

    Thursday, July 9, 2015 4:18 PM