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ACT data collector fills event log (UACCEEventLog) RRS feed

  • Question

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    On some machines the data collector fills the UACCEEventLog with thousands of entries (that say that "the event log file is corrupt").

    Examples:

    -----------------------------------------------------------------------------------------------------------------------------
    Event Type:    Warning
    Event Source:    UACCEEventLog
    Event Category:    None
    Event ID:    301
    Date:        23/09/2009
    Time:        10:42:57
    User:        N/A
    Computer:    ZMSTEST001
    Description:
    The description for Event ID ( 301 ) in Source ( UACCEEventLog ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: The event log file is corrupt..
    Data:
    0000: 3c 00 54 00 59 00 50 00   <.T.Y.P.
    0008: 45 00 3e 00 55 00 61 00   E.>.U.a.
    0010: 63 00 63 00 65 00 52 00   c.c.e.R.
    0018: 65 00 67 00 69 00 73 00   e.g.i.s.
    0020: 74 00 72 00 79 00 56 00   t.r.y.V.
    0028: 69 00 72 00 74 00 75 00   i.r.t.u.
    0030: 61 00 6c 00 69 00 7a 00   a.l.i.z.
    0038: 61 00 74 00 69 00 6f 00   a.t.i.o.
    0040: 6e 00 3c 00 2f 00 54 00   n.<./.T.
    0048: 59 00 50 00 45 00 3e 00   Y.P.E.>.
    0050: 3c 00 45 00 58 00 45 00   <.E.X.E.
    0058: 4e 00 41 00 4d 00 45 00   N.A.M.E.
    0060: 3e 00 6c 00 6f 00 63 00   >.l.o.c.
    0068: 61 00 6c 00 64 00 62 00   a.l.d.b.
    0070: 68 00 2e 00 65 00 78 00   h...e.x.
    0078: 65 00 3c 00 2f 00 45 00   e.<./.E.
    0080: 58 00 45 00 4e 00 41 00   X.E.N.A.
    0088: 4d 00 45 00 3e 00 3c 00   M.E.>.<.
    0090: 45 00 58 00 45 00 50 00   E.X.E.P.
    0098: 41 00 54 00 48 00 3e 00   A.T.H.>.
    00a0: 64 00 3a 00 5c 00 6f 00   d.:.\.o.
    00a8: 70 00 6d 00 73 00 5c 00   p.m.s.\.
    00b0: 65 00 78 00 65 00 63 00   e.x.e.c.
    00b8: 75 00 74 00 61 00 62 00   u.t.a.b.
    00c0: 6c 00 65 00 73 00 3c 00   l.e.s.<.
    00c8: 2f 00 45 00 58 00 45 00   /.E.X.E.
    00d0: 50 00 41 00 54 00 48 00   P.A.T.H.
    00d8: 3e 00 3c 00 41 00 50 00   >.<.A.P.
    00e0: 49 00 4e 00 41 00 4d 00   I.N.A.M.
    00e8: 45 00 3e 00 52 00 65 00   E.>.R.e.
    00f0: 67 00 4f 00 70 00 65 00   g.O.p.e.
    00f8: 6e 00 4b 00 65 00 79 00   n.K.e.y.
    0100: 57 00 3c 00 2f 00 41 00   W.<./.A.
    0108: 50 00 49 00 4e 00 41 00   P.I.N.A.
    0110: 4d 00 45 00 3e 00 3c 00   M.E.>.<.
    0118: 52 00 45 00 47 00 4b 00   R.E.G.K.
    0120: 45 00 59 00 4e 00 41 00   E.Y.N.A.
    0128: 4d 00 45 00 3e 00 48 00   M.E.>.H.
    0130: 4b 00 45 00 59 00 5f 00   K.E.Y._.
    0138: 4c 00 4f 00 43 00 41 00   L.O.C.A.
    0140: 4c 00 5f 00 4d 00 41 00   L._.M.A.
    0148: 43 00 48 00 49 00 4e 00   C.H.I.N.
    0150: 45 00 5c 00 53 00 6f 00   E.\.S.o.
    0158: 66 00 74 00 77 00 61 00   f.t.w.a.
    0160: 72 00 65 00 5c 00 43 00   r.e.\.C.
    0168: 6c 00 61 00 73 00 73 00   l.a.s.s.
    0170: 65 00 73 00 5c 00 43 00   e.s.\.C.
    0178: 4c 00 53 00 49 00 44 00   L.S.I.D.
    0180: 3c 00 2f 00 52 00 45 00   <./.R.E.
    0188: 47 00 4b 00 45 00 59 00   G.K.E.Y.
    0190: 4e 00 41 00 4d 00 45 00   N.A.M.E.
    0198: 3e 00 3c 00 52 00 45 00   >.<.R.E.
    01a0: 53 00 54 00 52 00 49 00   S.T.R.I.
    01a8: 43 00 54 00 45 00 44 00   C.T.E.D.
    01b0: 42 00 59 00 41 00 43 00   B.Y.A.C.
    01b8: 4c 00 3e 00 46 00 41 00   L.>.F.A.
    01c0: 4c 00 53 00 45 00 3c 00   L.S.E.<.
    01c8: 2f 00 52 00 45 00 53 00   /.R.E.S.
    01d0: 54 00 52 00 49 00 43 00   T.R.I.C.
    01d8: 54 00 45 00 44 00 42 00   T.E.D.B.
    01e0: 59 00 41 00 43 00 4c 00   Y.A.C.L.
    01e8: 3e 00 3c 00 44 00 45 00   >.<.D.E.
    01f0: 53 00 49 00 52 00 45 00   S.I.R.E.
    01f8: 44 00 41 00 43 00 43 00   D.A.C.C.
    0200: 45 00 53 00 53 00 3e 00   E.S.S.>.
    0208: 4d 00 41 00 58 00 49 00   M.A.X.I.
    0210: 4d 00 55 00 4d 00 5f 00   M.U.M._.
    0218: 41 00 4c 00 4c 00 4f 00   A.L.L.O.
    0220: 57 00 45 00 44 00 3c 00   W.E.D.<.
    0228: 2f 00 44 00 45 00 53 00   /.D.E.S.
    0230: 49 00 52 00 45 00 44 00   I.R.E.D.
    0238: 41 00 43 00 43 00 45 00   A.C.C.E.
    0240: 53 00 53 00 3e 00 3c 00   S.S.>.<.
    0248: 52 00 45 00 47 00 56 00   R.E.G.V.
    0250: 41 00 4c 00 55 00 45 00   A.L.U.E.
    0258: 4e 00 41 00 4d 00 45 00   N.A.M.E.
    0260: 3e 00 3c 00 2f 00 52 00   >.<./.R.
    0268: 45 00 47 00 56 00 41 00   E.G.V.A.
    0270: 4c 00 55 00 45 00 4e 00   L.U.E.N.
    0278: 41 00 4d 00 45 00 3e 00   A.M.E.>.
    0280: 3c 00 52 00 45 00 47 00   <.R.E.G.
    0288: 56 00 41 00 4c 00 55 00   V.A.L.U.
    0290: 45 00 54 00 59 00 50 00   E.T.Y.P.
    0298: 45 00 3e 00 30 00 78 00   E.>.0.x.
    02a0: 30 00 30 00 30 00 30 00   0.0.0.0.
    02a8: 30 00 30 00 30 00 30 00   0.0.0.0.
    02b0: 3c 00 2f 00 52 00 45 00   <./.R.E.
    02b8: 47 00 56 00 41 00 4c 00   G.V.A.L.
    02c0: 55 00 45 00 54 00 59 00   U.E.T.Y.
    02c8: 50 00 45 00 3e 00 3c 00   P.E.>.<.
    02d0: 52 00 45 00 47 00 56 00   R.E.G.V.
    02d8: 41 00 4c 00 55 00 45 00   A.L.U.E.
    02e0: 44 00 41 00 54 00 41 00   D.A.T.A.
    02e8: 3e 00 3c 00 2f 00 52 00   >.<./.R.
    02f0: 45 00 47 00 56 00 41 00   E.G.V.A.
    02f8: 4c 00 55 00 45 00 44 00   L.U.E.D.
    0300: 41 00 54 00 41 00 3e 00   A.T.A.>.
    0308: 3c 00 43 00 55 00 52 00   <.C.U.R.
    0310: 52 00 45 00 4e 00 54 00   R.E.N.T.
    0318: 47 00 52 00 4f 00 55 00   G.R.O.U.
    0320: 50 00 3e 00 41 00 64 00   P.>.A.d.
    0328: 6d 00 69 00 6e 00 69 00   m.i.n.i.
    0330: 73 00 74 00 72 00 61 00   s.t.r.a.
    0338: 74 00 6f 00 72 00 73 00   t.o.r.s.
    0340: 3c 00 2f 00 43 00 55 00   <./.C.U.
    0348: 52 00 52 00 45 00 4e 00   R.R.E.N.
    0350: 54 00 47 00 52 00 4f 00   T.G.R.O.
    0358: 55 00 50 00 3e 00         U.P.>. 
    -----------------------------------------------------------------------------------------------------------------------------

    This problem is especially bothering because the machine in question does not seem to report compatibility data for all processes. My guess is that this is somehow linked to the event log issue.

    An internet research showed that other people ecountered the same problem in the past; however I didn't find a solution for the problem.

    Operating system: Windows XP SP3 (downgraded to Vista business by supplier)
    ACT version: 5.5.6762.1798 (= version of actdcsvc.exe service)
    Hardware: HP dc7900

    Apart from the event log problem - is there any reason why the ACT data collector service (actdcsvc.exe) would only report compatibility for some of the processes that are actually running on the client host? I configured the MSI as shown on the WEB video so I would assume that every process is included (basically I ticked all options). Is this assumption wrong?

    Any help is highly appreciated!

    Cheers
    Ivan

    • Moved by Rong-Chun Zhang Wednesday, September 23, 2009 10:58 AM Application Compatibility Toolkit question (From:Application Compatibility for Windows Development)
    Wednesday, September 23, 2009 1:33 AM

Answers

All replies

  • Hi,

    This forum focuses on Application Compatibility Toolkit running in Windows 7 issue. Therefore, we are not the best support resource for the compatibility issues about Windows XP and ACT.

     

    However, based on my research. There are some suggestions about your question:

     
    For the material about ACT configuration for experiment environment, you may refer to the following document:

    ACT 5 Step by Step Guides
    http://www.microsoft.com/downloads/details.aspx?FamilyID=BC931BFD-D279-4060-B370-08FA52F97A8D&displaylang=en

     

    You can find the resource about configuring experiment environment in ACT Phase3: Testing and Mitigating Issues.

    or the related link that discusses the same issue 

    http://www.techtalkz.com/windows-deployment/193311-uacceeventlog.html

    Hope this helps :)

    --------------------
    Kala
     

    • Marked as answer by Shruti Mishra Wednesday, September 30, 2009 2:18 PM
    Tuesday, September 29, 2009 2:17 PM
  • Hi Kala,

    Thanks for your reply. Unfortunately the related link doesn't provide a solution for the event log problem (I checked it out before I actually posted my question).

    I will read the documentation you sent me the link for when I get back to the task of user compatibility (the company I contract for assigned another task to me in the meantime; Windows 7 compatibility no longer has the highest priority). I hope it will answer why the ACT doesn't collect data for all running programs.

    Best regards
    Ivan
    Sunday, October 4, 2009 11:58 PM