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Failure to configure updates, reverting changes RRS feed

  • Question

  • Hey all,

    A couple of weeks ago, something odd happens whenever my computer boots.

    Before I shut down Windows, some updates are installed. After restart, the windows update screen stalls on configuring at 0%. It takes about 5 minutes before I get a response saying ""failure to configure updates, reverting changes." After this, Windows starts normally, I haven't noticed any further problems with this.

    In other threads, I heard that the problem can be found in a file called CBS.log. I don't know how to read this log though. Hope anyone can help me out here, the log can be found here:

    https://cid-91cebd4ecb1c509f.office.live.com/self.aspx/.Documents/CBS.log

    Many thanks in advance

    Monday, May 9, 2011 9:04 PM

Answers

All replies

  • Can you provide more information?  What updates were trying to install, and does this keep happening?

    Please provide these logs as well:

     

    All of the C:\windows\logs folder

    C:\windows\inf\setupapi.dev.log

    Event viewer logs -

    Run eventvwr.msc (hold the windows key + r, then type eventvwr.msc)

    On the left, expand Windows Logs, and select System. On the right, you should see "Save All Events As" - click this and save it, no display information is fine.

     

    Thanks,

    -Z

    Monday, May 9, 2011 11:00 PM
  • Hey Zac,

    I have gathered all these logs. What's the safest way to deliver/show them to you?

    Thanks a lot,

    Y

    Tuesday, May 10, 2011 7:27 AM
  • Zac,

    here's a zip file containg the logs, do these make things more clear for you:

    http://cid-91cebd4ecb1c509f.office.live.com/self.aspx/.Documents/windows-logs.zip

     

    thanks,

    Y

    Thursday, May 12, 2011 1:53 PM
  • Hey -

     

    I think you should be able to resolve your issue with running CheckSUR.

    http://support.microsoft.com/kb/947821

     

    -Z

    • Proposed as answer by Matt_Davies Thursday, May 19, 2011 8:34 AM
    • Marked as answer by Arthur Xie Monday, May 23, 2011 7:42 AM
    Thursday, May 12, 2011 5:37 PM
  • Hey Zac,

    many thanks this solved the problem for me!

     

    Y

    Sunday, May 15, 2011 9:04 AM