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remove an unlicensed users and shared mailbox RRS feed

  • Question

  • Got a question about O365, I have a shared mailbox with multiple user. But the shared mailbox email is shows unlicensed. If I remove the shared mailbox user will it remove the users that included in the share mailbox user?

    hope you guys understand. Thanks

    • Moved by Steve Fan Wednesday, August 15, 2018 7:03 AM move to dedicated outlook forum
    Tuesday, August 14, 2018 9:27 AM

Answers

  • Hi Alan,

    I'm not quite sure I have fully understand your question. Do you mean you want to know that when we remove the unlicensed shared mailbox user, will it also remove the users added to the shared mailbox? If this is the case, no need to worry about it. These users won't be affected.

    If I've misunderstood something, feel free to let me know.

    Since this forum focuses more on Office client related questions, if you need further assistance on this issue, it's recommended to repost to the dedicated Exchange Online forum:

    https://social.technet.microsoft.com/Forums/en-US/home?forum=onlineservicesexchange

    Regards,
    Steve Fan


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    • Proposed as answer by Steve Fan Monday, August 20, 2018 9:10 AM
    • Marked as answer by Alan_666 Wednesday, August 29, 2018 3:16 AM
    Wednesday, August 15, 2018 7:03 AM

All replies

  • Hi Alan,

    I'm not quite sure I have fully understand your question. Do you mean you want to know that when we remove the unlicensed shared mailbox user, will it also remove the users added to the shared mailbox? If this is the case, no need to worry about it. These users won't be affected.

    If I've misunderstood something, feel free to let me know.

    Since this forum focuses more on Office client related questions, if you need further assistance on this issue, it's recommended to repost to the dedicated Exchange Online forum:

    https://social.technet.microsoft.com/Forums/en-US/home?forum=onlineservicesexchange

    Regards,
    Steve Fan


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    • Proposed as answer by Steve Fan Monday, August 20, 2018 9:10 AM
    • Marked as answer by Alan_666 Wednesday, August 29, 2018 3:16 AM
    Wednesday, August 15, 2018 7:03 AM
  • Dear Alan,

    Just wanted to say hi and check if there is anything that I can do for you on this problem. If so, please do not hesitate to let me know and I will be happy to help.

    Best Regards,
    Steve Fan 


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.


    • Edited by Steve Fan Monday, August 20, 2018 9:10 AM
    Monday, August 20, 2018 9:10 AM