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Windows update problem RRS feed

  • Question

  • Hi all
    for 2-3 weeks we have on many computer problem they don't report to wsus and check updates.
    This is in log:

    WARNING: SyncUpdates failure, error = 0x8024402B, soap client error = 10, soap error code = 0, HTTP status code = 0.

    I try delete softwareupdate folder not help.

    2018-06-20 09:01:57:368 916 1430 AU Triggering AU detection through DetectNow API
    2018-06-20 09:01:57:368 916 1430 AU Triggering Online detection (non-interactive)
    2018-06-20 09:01:57:368 916 bb8 AU #############
    2018-06-20 09:01:57:368 916 bb8 AU ## START ##  AU: Search for updates
    2018-06-20 09:01:57:368 916 bb8 AU #########
    2018-06-20 09:01:57:370 916 bb8 AU <<## SUBMITTED ## AU: Search for updates [CallId = {4DF6B360-C340-4AC4-B9A8-F9F6D4675E69}]
    2018-06-20 09:01:57:370 916 1390 Agent *************
    2018-06-20 09:01:57:370 916 1390 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2018-06-20 09:01:57:370 916 1390 Agent *********
    2018-06-20 09:01:57:370 916 1390 Agent   * Online = Yes; Ignore download priority = No
    2018-06-20 09:01:57:370 916 1390 Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2018-06-20 09:01:57:370 916 1390 Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2018-06-20 09:01:57:370 916 1390 Agent   * Search Scope = {Machine}
    2018-06-20 09:01:57:391 916 1390 Setup Checking for agent SelfUpdate
    2018-06-20 09:01:57:392 916 1390 Setup Client version: Core: 7.6.7601.24085  Aux: 7.6.7601.24085
    2018-06-20 09:01:57:524 916 1390 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
    2018-06-20 09:01:57:740 916 1390 Misc Microsoft signed: NA
    2018-06-20 09:01:57:742 916 1390 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\TMPB855.tmp with dwProvFlags 0x00000080:
    2018-06-20 09:01:57:795 916 1390 Misc Microsoft signed: NA
    2018-06-20 09:01:57:799 916 1390 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
    2018-06-20 09:01:57:805 916 1390 Misc Microsoft signed: NA
    2018-06-20 09:01:57:851 916 1390 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
    2018-06-20 09:01:57:863 916 1390 Misc Microsoft signed: NA
    2018-06-20 09:01:57:884 916 1390 Setup Determining whether a new setup handler needs to be downloaded
    2018-06-20 09:01:57:885 916 1390 Setup SelfUpdate handler is not found.  It will be downloaded
    2018-06-20 09:01:57:885 916 1390 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320"
    2018-06-20 09:01:58:210 916 1390 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.320" is not applicable
    2018-06-20 09:01:58:210 916 1390 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320"
    2018-06-20 09:01:58:223 916 1390 Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320" is not applicable
    2018-06-20 09:01:58:223 916 1390 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320"
    2018-06-20 09:01:58:242 916 1390 Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320" is not applicable
    2018-06-20 09:01:58:243 916 1390 Setup SelfUpdate check completed.  SelfUpdate is NOT required.
    2018-06-20 09:01:59:400 916 1390 PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2018-06-20 09:01:59:400 916 1390 PT   + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://wsus:8530/ClientWebService/client.asmx
    2018-06-20 09:07:28:940 916 1390 PT WARNING: SyncUpdates failure, error = 0x8024402B, soap client error = 10, soap error code = 0, HTTP status code = 0
    2018-06-20 09:07:28:940 916 1390 PT WARNING: PTError: 0x8024402b
    2018-06-20 09:07:28:940 916 1390 PT WARNING: SyncUpdates_WithRecovery failed.: 0x8024402b
    2018-06-20 09:07:28:941 916 1390 PT WARNING: Sync of Updates: 0x8024402b
    2018-06-20 09:07:28:941 916 1390 PT WARNING: SyncServerUpdatesInternal failed: 0x8024402b
    2018-06-20 09:07:28:941 916 1390 Agent   * WARNING: Failed to synchronize, error = 0x8024402B
    2018-06-20 09:07:28:950 916 1390 Agent   * WARNING: Exit code = 0x8024402B
    2018-06-20 09:07:28:950 916 1390 Agent *********
    2018-06-20 09:07:28:950 916 1390 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2018-06-20 09:07:28:950 916 1390 Agent *************
    2018-06-20 09:07:28:950 916 1390 Agent WARNING: WU client failed Searching for update with error 0x8024402b
    2018-06-20 09:07:28:954 916 160c AU >>##  RESUMED  ## AU: Search for updates [CallId = {4DF6B360-C340-4AC4-B9A8-F9F6D4675E69}]
    2018-06-20 09:07:28:954 916 160c AU   # WARNING: Search callback failed, result = 0x8024402B
    2018-06-20 09:07:28:954 916 160c AU   # WARNING: Failed to find updates with error code 8024402B
    2018-06-20 09:07:28:954 916 160c AU #########
    2018-06-20 09:07:28:954 916 160c AU ##  END  ##  AU: Search for updates [CallId = {4DF6B360-C340-4AC4-B9A8-F9F6D4675E69}]
    2018-06-20 09:07:28:954 916 160c AU #############
    2018-06-20 09:07:28:955 916 160c AU Successfully wrote event for AU health state:0
    2018-06-20 09:07:28:955 916 160c AU AU setting next detection timeout to 2018-06-20 10:58:07
    2018-06-20 09:07:28:955 916 160c AU Setting AU scheduled install time to 2018-06-21 04:00:00
    2018-06-20 09:07:28:956 916 160c AU Successfully wrote event for AU health state:0
    2018-06-20 09:07:28:957 916 160c AU Successfully wrote event for AU health state:0
    2018-06-20 09:07:33:950 916 1390 Report REPORT EVENT: {9001A986-D77C-455A-9C4A-00BD15785D77} 2018-06-20 09:07:28:949+0200 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024402b AutomaticUpdates Failure Software Synchronization Windows Update Client failed to detect with error 0x8024402b.
    2018-06-20 09:07:33:972 916 1390 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2018-06-20 09:07:33:972 916 1390 Report WER Report sent: 7.6.7601.24085 0x8024402b(0) 0000000-0000-0000-0000-000000000000 Scan 0 1 AutomaticUpdates {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} 0
    2018-06-20 09:09:05:987 916 1390 Report Uploading 1 events using cached cookie, reporting URL = http://wsus:8530/ReportingWebService/ReportingWebService.asmx
    2018-06-20 09:09:06:258 916 1390 Report Reporter successfully uploaded 1 events.

    Wednesday, June 20, 2018 7:15 AM

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