I can't open any programmes or documents RRS feed

  • Question

  • Hi,
    I think I have a virus as I can't open anything. It keeps saying windows cannot open the file and asking me to search teh web or select from the list. I have tried to run anti-virus software and download things to help from microsoft etc but I acn't open these either. Don't know what to try next?
    Tuesday, July 28, 2009 10:17 AM


  • Hi, thanks for the post. I suggest you try a free online virus scan on the following site:



    Meanwhile, if you need more help with virus-related issues, please contact Microsoft Product Support Services. For information about Security updates, visit the Microsoft Virus Solution and Security Center for resources and tools to keep your PC safe and healthy. If you are having issues with installing the update itself, visit Support for Microsoft Update for resources and tools to keep your PC updated with the latest updates.

    Thursday, July 30, 2009 3:41 AM