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COM surrogate has stopped working RRS feed

  • Question

  • I've tried the other fixes I can find online and the error message still keeps appearing.

    If I right click the problem details I get:

    Description
    Faulting Application Path: C:\Windows\System32\dllhost.exe

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: DllHost.exe
    Application Version: 10.0.16299.15
    Application Timestamp: c4db21a3
    Fault Module Name: mso20win32client.dll
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 5a5cb46f
    Exception Code: 012d9312
    Exception Offset: 001712d0
    OS Version: 10.0.16299.2.0.0.256.48
    Locale ID: 2057
    Additional Information 1: 2beb
    Additional Information 2: 2beba6fb4680d73a8c78ca7c24ccdb46
    Additional Information 3: 47a0
    Additional Information 4: 47a0d2e197806fb741e0a0640319521b

    Extra information about the problem
    Bucket ID: 61dfd84764debb03cc86a0fddf3deef3 (2055507292173758195)

    Can you help?


    Monday, April 2, 2018 1:53 PM

All replies

  • mso20win32client.dll is from MS Office,
    so you could try in the Office forum.

    Monday, April 2, 2018 3:08 PM
  • Hello,

    See if this fix helps you:

    https://www.kapilarya.com/com-surrogate-has-stopped-working-windows-10

    Let us know if this helps!

    Microsoft MVP (Windows and Devices for IT)

    Windows Insider MVP

    Windows Help & Support [www.kapilarya.com]

    Tuesday, April 3, 2018 2:56 AM
  • Hi,

     

    Try the following steps:

     

    1. Right click This PC, and select Properties.

    2. Click on Advanced System Settings, click the Advanced Tab.

    3. In the Performance section, click Settings.

    4. Select the "Data Execution Protection" tab, and then click the 'Turn on DEP for all programs and services except those I select' option.

    5. Click the Add button, and then browse to C:\Windows\System32\dllhost.exe.

    6. Click open, click  OK on the warning message.

    7.  Click Apply/OK.

    Meanwhile, check all available Windows updates, especially display adapter driver.

     

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Tony_Tao Thursday, April 12, 2018 6:01 AM
    Tuesday, April 3, 2018 3:09 AM