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Can't start my laptop RRS feed

  • Question

  • I got my laptop back (which had Windows 8.1), but it seems like the screen borders are broken. I tried to test it using the Ethernet cable linked to my desktop computer; however, it ended up displaying the following error message:

    No bootable device --- Please restart computer.

    It then halts, and I restarted it, but still the same error.

    I started it without the cable, and get the same thing. I decided to download Raspberry Pi onto a USB drive, but it takes a long time to finish. I waited, but still a long time. This is because that the computer repair shop did not give me a new hard drive. What should I do?

    Tuesday, July 14, 2015 2:31 AM

Answers

All replies

  • Not sure if the repair shop  put OS there.

    Do you have Windows 8.1 Recovery Media or CD/DVD?


    S.Sengupta, Windows Experience MVP

    • Marked as answer by pina618 Wednesday, July 22, 2015 10:03 PM
    Tuesday, July 14, 2015 3:30 AM
  • Hi pina618,

    We could choose boot from an installation media and choose the "Repair" mode to have a fix.
    If you haven`t got an installation media, we could make one here.
    Create installation media for Windows 8.1
    http://windows.microsoft.com/en-HK/windows-8/create-reset-refresh-media

    Best regards


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.



    Wednesday, July 15, 2015 1:52 AM
    Moderator
  • Not sure if the repair shop  put OS there.

    Do you have Windows 8.1 Recovery Media or CD/DVD?


    S.Sengupta, Windows Experience MVP


    No.
    Wednesday, July 22, 2015 10:03 PM