locked
I m getting Blue Screen of death after memory installation, what to do? RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote

    Recently I increased my system memory from 8GB to 16GB, running windows vista, 64bit. I m sure I have taken proper guided steps for installing memory but after installation I m getting blue screen of death over and over again. What should I do to solve this? <o:p></o:p>

    Wednesday, May 1, 2013 11:53 AM

Answers

  • Question
    Sign in to vote
    1
    Sign in to vote

    First of all you must check, Did you just install a new program or a piece of hardware, update a driver etc? Undo the change you made and test again.

    1. Verify that a minimum amount of free space (at least 100MB ) is available
    2. Some viruses can cause a Blue Screen of Death,
    3. Check latest Microsoft patches & SP for your OS
    4. Most Blue Screens of Death are hardware or driver related so updated drivers could fix

    Boot In Safe Mode

    press the F8 key before the Windows screen appears. >> got Advanced Options screen >>Press the down arrow until “Safe Mode with Networking"

    as well take help from    http://technet.microsoft.com/en-us/library/cc750081.aspx


    Thursday, May 2, 2013 8:46 AM
  • Question
    Sign in to vote
    1
    Sign in to vote
    We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
    If you are overclocking stop.  (chances are if you dont know if you are, you are not)a
    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.  We need at least 2 DMP FILES to diagnose and confirm

    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button. (if available on  your site, MS doesnt have this)
     *Please upload them to a file sharing service like Skydrive or"Rapidshare" and put a link to them in your reply.
    Link for how to  upload below.
    http://www.wikihow.com/Use-SkyDrive

    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.

    Please also run MSinfo32 and upload the output as well.
    To run MSinfo32 please go to start>run>MSinfo32
    Go to "file" "save" and upload the saved file with the DMPS
    (Instructions for XP, Vista, Win 7, Win 8)
    System specs are extremely useful so please include whatever you know.

    Wanikiya & Dyami -Team-ZigZag. www.ZigZag3143.com

    Thursday, May 2, 2013 4:19 PM
    Moderator

All replies

  • Question
    Sign in to vote
    2
    Sign in to vote

    Vista can run some memory diagnostics for you ... please read

     

    http://www.howtogeek.com/howto/windows-vista/test-your-computers-memory-using-windows-vista-memory-diagnostic-tool/

    One of your new sticks of RAM may be faulty or not seated properly... if errors are thrown, try testing one stick at a time.

     
    • Edited by mystifeid Wednesday, May 1, 2013 5:19 PM
    Wednesday, May 1, 2013 5:16 PM
  • Question
    Sign in to vote
    0
    Sign in to vote

    Hello JDattach.

    Which kind of bugchecks are you seeing? Could you provide us with more detailed informations (bugcheck code, value of the BCP parameters) about them? Did you verify the memory sticks' compatibility with your motherboard?
    Try running Windows Memory Diagnostic and perform more advanced tests, like running Memtest 86+; also try removing all of your memory sticks and insert each of them on a one by one basis to check if a memory stick is defective.

    Bye.

    Luigi Bruno

    Wednesday, May 1, 2013 5:56 PM
  • Question
    Sign in to vote
    1
    Sign in to vote
    We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
    If you are overclocking stop.  (chances are if you dont know if you are, you are not)a
    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.  We need at least 2 DMP FILES to diagnose and confirm

    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button. (if available on  your site, MS doesnt have this)
     *Please upload them to a file sharing service like Skydrive or"Rapidshare" and put a link to them in your reply.
    Link for how to  upload below.
    http://www.wikihow.com/Use-SkyDrive

    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.

    Please also run MSinfo32 and upload the output as well.
    To run MSinfo32 please go to start>run>MSinfo32
    Go to "file" "save" and upload the saved file with the DMPS
    (Instructions for XP, Vista, Win 7, Win 8)
    System specs are extremely useful so please include whatever you know.

    Wanikiya & Dyami -Team-ZigZag. www.ZigZag3143.com

    Thursday, May 2, 2013 4:19 PM
    Moderator