BAD_POOL_CALLER ERROR pleas help me

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  bad_pool_caller is a bugcheck. A bugcheck (BSOD) is a mechanism to protect your PC from damage.
  
  You get this:

  http://msdn.microsoft.com/en-us/library/ff560185%28v=vs.85%29.aspx

  To see the cause I have to take a look at the dumps with the Debugging Tools for Windows.
  
  Please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here.
  
  If you can't see dmp files, make sure your Windows is configured correctly [2][3] to generate dumps.
  
  If you want to analyze them your own, check those videos [4][5] and read this KB article [6]
  
  André
  
  [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
  [2] http://support.microsoft.com/kb/254649
  [3] http://blog.nirsoft.net/2010/07/27/how-to-configure-windows-to-create-minidump-files-on-bsod/
  [4] http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-15-WinDbg-Bugchecks
  [5] http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-16-WinDbg-Driver-Verifier, http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-17-WinDbg-Driver-Verifier-Part-2, http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-18-WinDbg-Driver-Verifier-Part-3
  [6] http://support.microsoft.com/kb/315263

  ---

  "A programmer is just a tool which converts caffeine into code"
  
  

  Friday, March 22, 2013 5:47 AM

  Answerer
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  this is it the  "  https://skydrive.live.com/redir?resid=523A9EB74F9626B6!225 "

  and i have update and scan my laptop .. but it did not work :( !!

  Friday, March 22, 2013 11:56 AM
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  you have the well known Hotspotshield crash:

  *******************************************************************************
  *                                                                             *
  *                        Bugcheck Analysis                                    *
  *                                                                             *
  *******************************************************************************
  
  BAD_POOL_CALLER (c2)
  The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
  Arguments:
  Arg1: 0000000000000007, Attempt to free pool which was already freed
  Arg2: 00000000000011c1, (reserved)
  Arg3: 0000000004440039, Memory contents of the pool block
  Arg4: fffffa8009502bd0, Address of the block of pool being deallocated
  
  Debugging Details:
  ------------------
  
  
  POOL_ADDRESS:  fffffa8009502bd0 Nonpaged pool
  
  FREED_POOL_TAG:  aPmI
  
  BUGCHECK_STR:  0xc2_7_aPmI
  
  CUSTOMER_CRASH_COUNT:  1
  
  DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
  
  PROCESS_NAME:  System
  
  CURRENT_IRQL:  0
  
  LAST_CONTROL_TRANSFER:  from fffff80144284a5a to fffff8014408f040
  
  STACK_TEXT:  
  nt!KeBugCheckEx
  nt!ExFreePool
  ndis!NdisFreeMemory
  HssDrv
  0x0
  0x0
  0x0
  0x0
  HssDrv
  0x0
  0x0
  0x0
  0x0
  
  IMAGE_NAME:  HssDrv.sys
  
  BUCKET_ID:  0xc2_7_aPmI_HssDrv+2bac
  
  
      Loaded symbol image file: HssDrv.sys
      Image path: \SystemRoot\system32\DRIVERS\HssDrv.sys
      Image name: HssDrv.sys
      Timestamp:        Thu Sep 02 19:47:07 2010

  
  
  remove the tool to stop the crashes:

  http://www.wikihow.com/Uninstall-Hotspot-Shield-%28V2.16%29

  ---

  "A programmer is just a tool which converts caffeine into code"
  
  

  • Marked as answer by Juke Chou Monday, March 25, 2013 10:19 AM

  Friday, March 22, 2013 3:41 PM

  Answerer
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  it works  .. :D
  thank you for the help  :))

  Friday, March 22, 2013 5:28 PM