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Exchange Mail Store will not start. TCP/IP Not installed? Network Location Awareness Specified Procedure could not be found? RRS feed

  • Question

  • Hi Everybody.

     

    A client of mine is having difficulty with their exchange 2003 information store. It will not mount, the pop3 service believes TCP/IP is not installed but it is. Network Location Awareness thinks a procedure is missing but won't tell me what it's looking for.

     

    I get these errors in event viewer:

     

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7001
    Date:  9/2/2011
    Time:  6:44:54 PM
    User:  N/A
    Computer: SERVER-SBS
    Description:
    The Microsoft Exchange Information Store service depends on the Microsoft Exchange System Attendant service which failed to start because of the following error:
    The operation completed successfully.

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7023
    Date:  9/2/2011
    Time:  6:44:30 PM
    User:  N/A
    Computer: SERVER-SBS
    Description:
    The Network Location Awareness (NLA) service terminated with the following error:
    The specified procedure could not be found.

    vent Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7023
    Date:  9/2/2011
    Time:  6:50:09 PM
    User:  N/A
    Computer: SERVER-SBS
    Description:
    The Network Location Awareness (NLA) service terminated with the following error:
    The specified procedure could not be found.

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7023
    Date:  9/2/2011
    Time:  6:48:41 PM
    User:  N/A
    Computer: SERVER-SBS
    Description:
    The Microsoft Exchange POP3 service terminated with the following error:
    TCP/IP network protocol not installed.

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7023
    Date:  9/2/2011
    Time:  6:46:43 PM
    User:  N/A
    Computer: SERVER-SBS
    Description:
    The Microsoft Exchange Routing Engine service terminated with the following error:
    TCP/IP network protocol not installed.

     

     

    Any idea how to fix this?

     

    Thanks very much.

     

    -Tim

     

     P.S.

     

    Also I see this message about 4 minutes before the sudden server reboot that caused the issue:

     

    Event Type: Warning
    Event Source: SceCli
    Event Category: None
    Event ID: 1202
    Date:  9/2/2011
    Time:  3:20:06 PM
    User:  N/A
    Computer: SERVER-SBS
    Description:
    Security policies were propagated with warning. 0x534 : No mapping between account names and security IDs was done.

    Advanced help for this problem is available on http://support.microsoft.com. Query for "troubleshooting 1202 events".

    Error 0x534 occurs when a user account in one or more Group Policy objects (GPOs) could not be resolved to a SID.  This error is possibly caused by a mistyped or deleted user account referenced in either the User Rights or Restricted Groups branch of a GPO.  To resolve this event, contact an administrator in the domain to perform the following actions:

    1. Identify accounts that could not be resolved to a SID:

    From the command prompt, type: FIND /I "Cannot find"  %SYSTEMROOT%\Security\Logs\winlogon.log

    The string following "Cannot find" in the FIND output identifies the problem account names.

    Example: Cannot find JohnDough.

    In this case, the SID for username "JohnDough" could not be determined. This most likely occurs because the account was deleted, renamed, or is spelled differently (e.g. "JohnDoe").

    2. Use RSoP to identify the specific User Rights, Restricted Groups, and Source GPOs that contain the problem accounts:

    a. Start -> Run -> RSoP.msc
    b. Review the results for Computer Configuration\Windows Settings\Security Settings\Local Policies\User Rights Assignment and Computer Configuration\Windows Settings\Security Settings\Local Policies\Restricted Groups for any errors flagged with a red X.
    c. For any User Right or Restricted Group marked with a red X, the corresponding GPO that contains the problem policy setting is listed under the column entitled "Source GPO". Note the specific User Rights, Restricted Groups and containing Source GPOs that are generating errors.

    3. Remove unresolved accounts from Group Policy

    a. Start -> Run -> MMC.EXE
    b. From the File menu select "Add/Remove Snap-in..."
    c. From the "Add/Remove Snap-in" dialog box select "Add..."
    d. In the "Add Standalone Snap-in" dialog box select "Group Policy" and click "Add"
    e. In the "Select Group Policy Object" dialog box click the "Browse" button.
    f. On the "Browse for a Group Policy Object" dialog box choose the "All" tab
    g. For each source GPO identified in step 2, correct the specific User Rights or Restricted Groups that were flagged with a red X in step 2. These User Rights or Restricted Groups can be corrected by removing or correcting any references to the problem accounts that were identified in step 1.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

     

    What are yuor suggestions other than follow those instructions? (I have)


    MCSE 2003, Exchange. MCTS Vista, 7. Administrator of awful, neglected website http://timssims.net

     

     

     

     


    • Edited by Timssims Friday, September 2, 2011 11:34 PM Forum ate my event logs
    Friday, September 2, 2011 11:22 PM

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