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Application crash when loading new information RRS feed

  • Question

  • I'm working with vSphere 5 and utilizing a Compellent plugin for managing datastores on my Windows 7 x64 machine.  However, when I try to just load a new datastore, the vSphere client hangs and I get the following .wer:

    Version=1
    EventType=CLR20r3
    EventTime=129889905920115437
    ReportType=2
    Consent=1
    ReportIdentifier=a3f12c6d-e221-11e1-b76a-080027424cbe
    WOW64=1
    Response.type=4
    Sig[0].Name=Problem Signature 01
    Sig[0].Value=vpxclient.exe
    Sig[1].Name=Problem Signature 02
    Sig[1].Value=5.0.0.0
    Sig[2].Name=Problem Signature 03
    Sig[2].Value=4f3e0420
    Sig[3].Name=Problem Signature 04
    Sig[3].Value=System.Windows.Forms
    Sig[4].Name=Problem Signature 05
    Sig[4].Value=2.0.0.0
    Sig[5].Name=Problem Signature 06
    Sig[5].Value=4a275ebd
    Sig[6].Name=Problem Signature 07
    Sig[6].Value=5f13
    Sig[7].Name=Problem Signature 08
    Sig[7].Value=57
    Sig[8].Name=Problem Signature 09
    Sig[8].Value=System.InvalidOperationException
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=6.1.7600.2.0.0.256.48
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    UI[2]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\Launcher\VpxClient.exe
    UI[3]=VpxClient has stopped working
    UI[4]=Windows can check online for a solution to the problem.
    UI[5]=Check online for a solution and close the program
    UI[6]=Check online for a solution later and close the program
    UI[7]=Close the program
    LoadedModule[0]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\Launcher\VpxClient.exe
    LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
    LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
    LoadedModule[3]=C:\Windows\syswow64\KERNEL32.dll
    LoadedModule[4]=C:\Windows\syswow64\KERNELBASE.dll
    LoadedModule[5]=C:\Windows\syswow64\ADVAPI32.dll
    LoadedModule[6]=C:\Windows\syswow64\msvcrt.dll
    LoadedModule[7]=C:\Windows\SysWOW64\sechost.dll
    LoadedModule[8]=C:\Windows\syswow64\RPCRT4.dll
    LoadedModule[9]=C:\Windows\syswow64\SspiCli.dll
    LoadedModule[10]=C:\Windows\syswow64\CRYPTBASE.dll
    LoadedModule[11]=C:\Windows\syswow64\SHLWAPI.dll
    LoadedModule[12]=C:\Windows\syswow64\GDI32.dll
    LoadedModule[13]=C:\Windows\syswow64\USER32.dll
    LoadedModule[14]=C:\Windows\syswow64\LPK.dll
    LoadedModule[15]=C:\Windows\syswow64\USP10.dll
    LoadedModule[16]=C:\Windows\system32\IMM32.DLL
    LoadedModule[17]=C:\Windows\syswow64\MSCTF.dll
    LoadedModule[18]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
    LoadedModule[19]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCR80.dll
    LoadedModule[20]=C:\Windows\syswow64\shell32.dll
    LoadedModule[21]=C:\Windows\syswow64\ole32.dll
    LoadedModule[22]=C:\Windows\system32\profapi.dll
    LoadedModule[23]=C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\8c1770d45c63cf5c462eeb945ef9aa5d\mscorlib.ni.dll
    LoadedModule[24]=C:\Windows\system32\uxtheme.dll
    LoadedModule[25]=C:\Windows\system32\CRYPTSP.dll
    LoadedModule[26]=C:\Windows\system32\rsaenh.dll
    LoadedModule[27]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll
    LoadedModule[28]=C:\Windows\system32\RpcRtRemote.dll
    LoadedModule[29]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\Launcher\VI.Utils.dll
    LoadedModule[30]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System\5ba3bf5367fc012300c6566f20cb7f54\System.ni.dll
    LoadedModule[31]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\ead6be8b410d56b5576b10e56af2c180\System.Drawing.ni.dll
    LoadedModule[32]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\fedf1ba58dced4f0b3f8c457648ceed9\System.Windows.Forms.ni.dll
    LoadedModule[33]=C:\Windows\system32\shfolder.dll
    LoadedModule[34]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\5dd9f783008543df3e642ff1e99de4e8\System.Xml.ni.dll
    LoadedModule[35]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\4b1350e31ff09cc583b34854816d8036\System.Configuration.ni.dll
    LoadedModule[36]=C:\Windows\system32\apphelp.dll
    LoadedModule[37]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll
    LoadedModule[38]=C:\Windows\system32\WindowsCodecs.dll
    LoadedModule[39]=C:\Windows\syswow64\OLEAUT32.dll
    LoadedModule[40]=C:\Windows\system32\dwmapi.dll
    LoadedModule[41]=C:\Windows\syswow64\CLBCatQ.DLL
    LoadedModule[42]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\comctl32.dll
    LoadedModule[43]=C:\Program Files (x86)\Common Files\microsoft shared\ink\tiptsf.dll
    LoadedModule[44]=C:\Windows\system32\rasapi32.dll
    LoadedModule[45]=C:\Windows\system32\rasman.dll
    LoadedModule[46]=C:\Windows\syswow64\WS2_32.dll
    LoadedModule[47]=C:\Windows\syswow64\NSI.dll
    LoadedModule[48]=C:\Windows\system32\rtutils.dll
    LoadedModule[49]=C:\Windows\system32\mswsock.dll
    LoadedModule[50]=C:\Windows\System32\wshtcpip.dll
    LoadedModule[51]=C:\Windows\System32\wship6.dll
    LoadedModule[52]=C:\Windows\system32\winhttp.dll
    LoadedModule[53]=C:\Windows\system32\webio.dll
    LoadedModule[54]=C:\Windows\system32\IPHLPAPI.DLL
    LoadedModule[55]=C:\Windows\system32\WINNSI.DLL
    LoadedModule[56]=C:\Windows\system32\dhcpcsvc6.DLL
    LoadedModule[57]=C:\Windows\system32\dhcpcsvc.DLL
    LoadedModule[58]=C:\Windows\system32\DNSAPI.dll
    LoadedModule[59]=C:\Windows\system32\rasadhlp.dll
    LoadedModule[60]=C:\Windows\System32\fwpuclnt.dll
    LoadedModule[61]=C:\Windows\system32\security.dll
    LoadedModule[62]=C:\Windows\system32\SECUR32.DLL
    LoadedModule[63]=C:\Windows\system32\credssp.dll
    LoadedModule[64]=C:\Windows\SysWOW64\schannel.dll
    LoadedModule[65]=C:\Windows\syswow64\CRYPT32.dll
    LoadedModule[66]=C:\Windows\syswow64\MSASN1.dll
    LoadedModule[67]=C:\Windows\system32\ncrypt.dll
    LoadedModule[68]=C:\Windows\system32\bcrypt.dll
    LoadedModule[69]=C:\Windows\SysWOW64\bcryptprimitives.dll
    LoadedModule[70]=C:\Windows\system32\USERENV.dll
    LoadedModule[71]=C:\Windows\system32\GPAPI.dll
    LoadedModule[72]=C:\Windows\system32\cryptnet.dll
    LoadedModule[73]=C:\Windows\syswow64\WLDAP32.dll
    LoadedModule[74]=C:\Windows\system32\SensApi.dll
    LoadedModule[75]=C:\Windows\system32\Cabinet.dll
    LoadedModule[76]=C:\Windows\system32\DEVRTL.dll
    LoadedModule[77]=C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
    LoadedModule[78]=C:\Windows\system32\VERSION.dll
    LoadedModule[79]=C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll
    LoadedModule[80]=C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll
    LoadedModule[81]=C:\Windows\assembly\NativeImages_v2.0.50727_32\Accessibility\003d2d74243cab7e412d36416bbf0a3d\Accessibility.ni.dll
    LoadedModule[82]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\5.0\VI.Utils.dll
    LoadedModule[83]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\5.0\VimVmomi.dll
    LoadedModule[84]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\5.0\VimUiFramework.dll
    LoadedModule[85]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\5.0\VIPlugins2.dll
    LoadedModule[86]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\5.0\VIClient.dll
    LoadedModule[87]=C:\Windows\assembly\GAC_MSIL\System.Configuration\2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
    LoadedModule[88]=C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b77a5c561934e089\System.Xml.dll
    LoadedModule[89]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\5.0\VI.dll
    LoadedModule[90]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\5.0\VpxClientCommon.dll
    LoadedModule[91]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\5.0\VimClient.dll
    LoadedModule[92]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\5.0\VpxClient.SSPI.dll
    LoadedModule[93]=C:\Windows\system32\MSVCR71.dll
    LoadedModule[94]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\diasymreader.dll
    LoadedModule[95]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\5.0\Interop.VMwareRemoteConsoleTypeLib.dll
    LoadedModule[96]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\5.0\VMware.CustomControls.dll
    LoadedModule[97]=C:\Program Files (x86)\Common Files\VMware\VMware VMRC Plug-in\Internet Explorer\vmwareRemoteConsole.dll
    LoadedModule[98]=C:\Windows\syswow64\PSAPI.DLL
    LoadedModule[99]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_508ed732bcbc0e5a\MSVCP90.dll
    LoadedModule[100]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_508ed732bcbc0e5a\MSVCR90.dll
    LoadedModule[101]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\5.0\SearchLibrary.dll
    LoadedModule[102]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\5.0\QueryService.dll
    LoadedModule[103]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\5.0\VimSearchUI.dll
    LoadedModule[104]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\5.0\SearchControls.dll
    LoadedModule[105]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\5.0\VIPlugins.dll
    LoadedModule[106]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\Plugins\Compellent vSphere Plugin\vSpherePlugin.dll
    LoadedModule[107]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\Plugins\Compellent vSphere Plugin\Compellent.Common.Util.dll
    LoadedModule[108]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\Plugins\Compellent vSphere Plugin\Compellent.Common.Logging.dll
    LoadedModule[109]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\Plugins\Compellent vSphere Plugin\cscapi.dll
    LoadedModule[110]=C:\Windows\system32\ntmarta.dll
    LoadedModule[111]=C:\Windows\assembly\GAC_MSIL\VMware.Vim\5.0.0.0__10980b081e887e9f\VMware.Vim.dll
    LoadedModule[112]=C:\Windows\assembly\GAC_MSIL\System.Web.Services\2.0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll
    LoadedModule[113]=C:\Windows\assembly\GAC_MSIL\VimService50\5.0.0.0__10980b081e887e9f\VimService50.dll
    LoadedModule[114]=C:\Windows\assembly\GAC_MSIL\VimService41\4.1.0.0__10980b081e887e9f\VimService41.dll
    LoadedModule[115]=C:\Windows\assembly\GAC_MSIL\VimService40\4.0.0.0__10980b081e887e9f\VimService40.dll
    LoadedModule[116]=C:\Windows\assembly\GAC_MSIL\VimService25\2.5.0.0__10980b081e887e9f\VimService25.dll
    LoadedModule[117]=C:\Windows\assembly\GAC_MSIL\VimService50.XmlSerializers\5.0.0.0__10980b081e887e9f\VimService50.XmlSerializers.dll
    LoadedModule[118]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16385_none_ebf82fc36c758ad5\comctl32.dll
    LoadedModule[119]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\Plugins\SMS50\SMS50.dll
    LoadedModule[120]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\Plugins\SMS50\yFilesViewer.dll
    LoadedModule[121]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\Plugins\Update Manager 5.0 Update 1\vimIntegrityClient.dll
    LoadedModule[122]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\Plugins\Update Manager 5.0 Update 1\VIIntegrity.dll
    LoadedModule[123]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\Plugins\VMware vCenter Site Recovery Manager\SRM.Client.dll
    LoadedModule[124]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\Plugins\VMware vCenter Site Recovery Manager\SRM.Common.dll
    LoadedModule[125]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\Plugins\VMware vCenter Site Recovery Manager\SRM.Communication.dll
    LoadedModule[126]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\Plugins\VMware vCenter Site Recovery Manager\SRM.Infrastructure.dll
    LoadedModule[127]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\Plugins\VMware vCenter Site Recovery Manager\VMware.Presentation.dll
    LoadedModule[128]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\Plugins\VMware vCenter Site Recovery Manager\SRM.UiFramework.dll
    LoadedModule[129]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\Plugins\VMware vCenter Site Recovery Manager\HMS.VI.dll
    LoadedModule[130]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\Plugins\VMware vCenter Site Recovery Manager\SRM.VI.dll
    LoadedModule[131]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\Plugins\VMware vCenter Site Recovery Manager\SRM.CustomControls.dll
    LoadedModule[132]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\Plugins\VMware vCenter Site Recovery Manager\SRM.Inventory.dll
    LoadedModule[133]=C:\Windows\assembly\GAC_MSIL\System.Runtime.Remoting\2.0.0.0__b77a5c561934e089\System.Runtime.Remoting.dll
    LoadedModule[134]=C:\Windows\assembly\GAC_32\System.Web\2.0.0.0__b03f5f7f11d50a3a\System.Web.dll
    LoadedModule[135]=C:\Windows\SysWOW64\ieframe.dll
    LoadedModule[136]=C:\Windows\SysWOW64\OLEACC.dll
    LoadedModule[137]=C:\Windows\syswow64\iertutil.dll
    LoadedModule[138]=C:\Windows\system32\SXS.DLL
    LoadedModule[139]=C:\Windows\syswow64\urlmon.dll
    LoadedModule[140]=C:\Windows\SysWOW64\mshtml.dll
    LoadedModule[141]=C:\Windows\SysWOW64\msls31.dll
    LoadedModule[142]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\5.0\VpxClientHtmlResources.dll
    LoadedModule[143]=C:\Windows\assembly\GAC_MSIL\System.Design\2.0.0.0__b03f5f7f11d50a3a\System.Design.dll
    LoadedModule[144]=C:\Windows\system32\msimtf.dll
    LoadedModule[145]=C:\Windows\system32\MLANG.dll
    LoadedModule[146]=C:\Windows\syswow64\WININET.dll
    LoadedModule[147]=C:\Windows\syswow64\Normaliz.dll
    LoadedModule[148]=C:\Windows\SysWOW64\jscript.dll
    LoadedModule[149]=C:\Windows\system32\WINMM.dll
    LoadedModule[150]=C:\Windows\system32\MMDevAPI.DLL
    LoadedModule[151]=C:\Windows\system32\PROPSYS.dll
    LoadedModule[152]=C:\Windows\system32\wdmaud.drv
    LoadedModule[153]=C:\Windows\system32\ksuser.dll
    LoadedModule[154]=C:\Windows\system32\AVRT.dll
    LoadedModule[155]=C:\Windows\syswow64\SETUPAPI.dll
    LoadedModule[156]=C:\Windows\syswow64\CFGMGR32.dll
    LoadedModule[157]=C:\Windows\syswow64\DEVOBJ.dll
    LoadedModule[158]=C:\Windows\system32\AUDIOSES.DLL
    LoadedModule[159]=C:\Windows\system32\msacm32.drv
    LoadedModule[160]=C:\Windows\system32\MSACM32.dll
    LoadedModule[161]=C:\Windows\system32\midimap.dll
    LoadedModule[162]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\5.0\AxInterop.VMwareRemoteConsoleTypeLib.dll
    LoadedModule[163]=C:\Windows\assembly\GAC_MSIL\System.Management\2.0.0.0__b03f5f7f11d50a3a\System.Management.dll
    LoadedModule[164]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\WMINet_Utils.dll
    LoadedModule[165]=C:\Windows\system32\wbem\wmiutils.dll
    LoadedModule[166]=C:\Windows\system32\wbemcomn.dll
    LoadedModule[167]=C:\Windows\system32\wbem\wbemprox.dll
    LoadedModule[168]=C:\Windows\system32\wbem\wbemsvc.dll
    LoadedModule[169]=C:\Windows\system32\wbem\fastprox.dll
    LoadedModule[170]=C:\Windows\system32\NTDSAPI.dll
    LoadedModule[171]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\5.0\VServiceManager.dll
    LoadedModule[172]=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\5.0\VpxClientGraphics.dll
    LoadedModule[173]=C:\Windows\system32\logoncli.dll
    FriendlyEventName=Stopped working
    ConsentKey=CLR20r3
    AppName=VpxClient
    AppPath=C:\Program Files (x86)\VMware\Infrastructure\Virtual Infrastructure Client\Launcher\VpxClient.exe
    ReportDescription=Stopped working

    I tried doing some research on the vpxclient.exe and CLR20r3 and wasn't sure if it was related to a .NET issue or if these logs can help me further diagnose the problem.

    Thursday, September 6, 2012 8:25 PM

Answers

  • Hi,

    You may try to boot into Clean Boot mode to check how it works:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.microsoft.com/kb/929135

    if this issue persists, since it is related to the VMware products, it is recommended to post in the product forum for more help, due to they are more familiar with their products:

    VMware vSphere™

    http://communities.vmware.com/community/vmtn/server/vsphere

    Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

    Alex Zhao

    TechNet Subscriber Support

    If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.


    Alex Zhao

    TechNet Community Support

    • Marked as answer by Cloud_TS Monday, September 17, 2012 7:44 AM
    Monday, September 10, 2012 7:13 AM

All replies

  • Hi,

    You may try to boot into Clean Boot mode to check how it works:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.microsoft.com/kb/929135

    if this issue persists, since it is related to the VMware products, it is recommended to post in the product forum for more help, due to they are more familiar with their products:

    VMware vSphere™

    http://communities.vmware.com/community/vmtn/server/vsphere

    Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

    Alex Zhao

    TechNet Subscriber Support

    If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.


    Alex Zhao

    TechNet Community Support

    • Marked as answer by Cloud_TS Monday, September 17, 2012 7:44 AM
    Monday, September 10, 2012 7:13 AM
  • Hi,

    I am just writing to check the status of this thread. Was the information provided in previous reply helpful to you? Do you have any further questions or concerns? Please feel free to let us know.

    Regards,

    Alex Zhao

    TechNet Subscriber Support

    If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.


    Alex Zhao

    TechNet Community Support

    Friday, September 14, 2012 2:09 AM