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High CPU Usage and Reduced PC Performance

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I have purchased a gaming laptop in august of last year and it has been about 11 months since I've got it. For the first 8 months everything was amazing, i was getting high fps and good performance on all my games. Then about 3 months ago, the performance went dramatically downhill. I wasnt sure as to why this happened so i restored my whole laptop but to no effect.

Any ideas? Anything helps,

Thank you.

Specs:

Name: Asus GL503GE-RS71 ROG Strix Scar Edition 15.6" Gaming Laptop

CPU: i7-8750H

GPU: GTX 1050 Ti

RAM: 16 GB (Initially 8, I upgraded to 16 about 2 months into buying the PC.)

Memory 1: 500 GB 3.5" SSD

Memory 2: 250 GB M.2 SSD

Thursday, July 11, 2019 5:44 PM

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You could start by using Task Manager to see what is causing the high CPU usage.

Thursday, July 11, 2019 6:33 PM
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Hi,

Have you made any modificetion before the issue occurred? Can we find which process is occupying the highest CPU in Task scheduler?

Try to restore from a system restore point created before the issue occurs.

https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options

For your reference:

Tips to improve PC performance in Windows 10

Speed up your computer

Best regards,

Yilia

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- Edited by yilia zhaoMicrosoft contingent staff Friday, July 12, 2019 5:47 AM
- Proposed as answer by yilia zhaoMicrosoft contingent staff Monday, July 22, 2019 7:53 AM
Friday, July 12, 2019 5:47 AM
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Hi,

Is there anything I can do for you?

If you have any problems or concerns, please feel free to post here.

Best regards,

Yilia
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

Monday, July 22, 2019 7:53 AM