Can't open hyperlinks in Skype for Business O365 conversations

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  Hi, whenever I try to click on a link appears as a plain text so I have to copy and paste.

  Can't find any security restriction in the admin center. Is there any possible way to enable this?

  Yes it’s a client policy that you need to create and enable

  Please run these PowerShell cmdlets:

  New-CsClientPolicy -Identity URLClientPolicy -EnableURL $true

  Grant-CsClientPolicy -identity "amos.marble@contoso.com" -PolicyName URLClientPolicy

  Please refer the Microsoft doc: https://docs.microsoft.com/en-us/SkypeForBusiness/set-up-policies-in-your-organization/set-up-client-policies-for-your-organization?redirectSourcePath=%252fen-us%252farticle%252fSet-Skype-for-Business-Online-client-policies-for-your-organization-0326b19f-4fd1-4b74-8791-df4c09a964b9

  
  

  • Edited by Thuyavan Ganesan Monday, April 29, 2019 11:47 PM

  Monday, April 29, 2019 11:45 PM
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  Hi,
   
  Thanks for visiting our forum, here we mainly focus on general issues about Outlook desktop client but your question is more related to Skype for Business. So I'll move your thread to the dedicated forum for SFB.
  
  The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thanks for your understanding and hope your question will be resolved soon.

  
  Regards,
  

  Aidan Wang

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  • Edited by Aidan WangMicrosoft contingent staff Tuesday, April 30, 2019 1:52 AM

  Tuesday, April 30, 2019 1:52 AM
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  Hi,

   

  Does the issue appear to all users or only specific user?

  If only specific user has such issue, please try to clear the SFB client cache to have a try, delete the sip folder under the following path: %Userprofile%\AppData\Local\Microsoft\Office\16.0\Lync\sip_XXXXX

   

  If all the users cannot enable hyperlinks to be clickable in IMs, please set and make sure the parameter "-EnableURL" of Client policy has been set to true.

  Please try the cmdlets as below in Windows Powershell (Please make sure you have run Import-Module for connecting to your Office 365 organization before this):

  New-CsClientPolicy -Identity URLClientPolicy -EnableURL $true

  Grant-CsClientPolicy -PolicyName URLClientPolicy

  Reference: https://docs.microsoft.com/en-us/SkypeForBusiness/set-up-policies-in-your-organization/set-up-client-policies-for-your-organization?redirectSourcePath=%252fen-us%252farticle%252fSet-Skype-for-Business-Online-client-policies-for-your-organization-0326b19f-4fd1-4b74-8791-df4c09a964b9

  Kind regards, 
  

  Calvin Liu
  

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  • Proposed as answer by woshixiaobai Friday, May 3, 2019 8:33 AM

  Tuesday, April 30, 2019 6:17 AM
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  Hi,

   

  Are there any update for this issue? If the reply is helpful to you, please try to mark it as an answer, this will make answer searching in the forum easier and be beneficial to other community members as well. :)

  Kind regards, 
  

  Calvin Liu
  

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  Monday, May 6, 2019 9:47 AM