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Multimedia Audio Controller RRS feed

  • Question

  • I recently got this computer from my friend, I got Windows XP Professional Version 2002 Service Pack 3 installed on it.  I have searched through the updates and what I could find of the drivers to fix the problem.  I have no sound except for an occational beep of a warning or such.
    Monday, June 29, 2009 6:10 AM

Answers

  • Hi,

     

    Thanks for posting in Microsoft TechNet Forum.

     

    I noticed that this issue is related to Windows XP SP3. However, this forum is for Windows Vista related issues only. Thus I would like to propose some common troubleshooting here, if the issue persists, I may need to recommend that you post your question in Windows XP SP3 Forum.

     

    http://social.technet.microsoft.com/Forums/en-US/itproxpsp/threads

     

    Generally, to troubleshoot this kind of sound issue, let's perform the following steps.

     

    1.     Check in Device Manager to see if the Audio device is detected.

     

    2.     Rollback audio driver to the previous available point.

     

    1)     Click the Start Button, type Device Manager in the Search bar and press "Enter". Click Continue if necessary.

    2)     Double click to expand the "Device Category name".

    3)     Right click the "Device Name" and click "Properties".

    4)     Click the "Driver" tab and click "Roll Back Driver".

     

    3.     Check in BIOS to see if you turn off the sound.

     

    1)     Restart the computer and press Del or F2 at the Startup.

    2)     Enter in BIOS and find Intergrated Devices (LegacySelect Options).

    3)     Find Sound and make sure it is turned on.

    4)     Exit and Save changes.

     

    4.     Contact computer manufacturer for support.

     

    Meanwhile, I would like to share an article with you.

     

    How to troubleshoot sound problems in Windows XP

    http://support.microsoft.com/kb/307918

     

    Hope this helps. Thanks.

    Monday, June 29, 2009 9:14 AM
    Moderator