Answered by:
Strange issue in a Word document

Question
-
Hi technet,
My colleague just sent me a Word document which should have 25 pages, but when I opened it in my Word, I can only see 20 pages of them. Then, we tested it on another colleague's computer, it displayed correctly with 25 pages. We all use Word 2016, I can't figure out why 5 pages are missing on my computer. Any of you saw this before? Thanks.
Friday, November 30, 2018 3:49 PM
Answers
-
It's possible the 'missing' content is actually formatted as hidden text. Try clicking on the ¶ symbol on the Ribbon's Home tab.
Cheers
Paul Edstein
[MS MVP - Word]- Proposed as answer by Yuki SunMicrosoft contingent staff Monday, December 3, 2018 7:01 AM
- Marked as answer by Spark6789 Friday, December 7, 2018 7:01 AM
Saturday, December 1, 2018 3:50 AM
All replies
-
It's possible the 'missing' content is actually formatted as hidden text. Try clicking on the ¶ symbol on the Ribbon's Home tab.
Cheers
Paul Edstein
[MS MVP - Word]- Proposed as answer by Yuki SunMicrosoft contingent staff Monday, December 3, 2018 7:01 AM
- Marked as answer by Spark6789 Friday, December 7, 2018 7:01 AM
Saturday, December 1, 2018 3:50 AM -
First, check out Paul's suggestion.
If that didn't help, is any text missing from the original or has it simply been reformatted to fit on fewer pages?
Here are two possible explanations if there is no missing text:
- Document Changes Format by Suzanne Barnhill, MVP
- What happens when I send my document to someone else? Will Word mess up my formatting?
One other alternative would be whether any headings are collapsed in the document. By default, Word automatically expands headings upon opening, but that is an optional setting that may be different on your computer.
Charles Kenyon Madison, WI
- Edited by Charles Kenyon Saturday, December 1, 2018 4:36 PM add screenshot
- Proposed as answer by Yuki SunMicrosoft contingent staff Monday, December 3, 2018 7:03 AM
Saturday, December 1, 2018 4:33 PM -
Hi Spark,
Just checked in to see how everything is going on with the issue. Have you referred to the suggestions from Paul and Charles to see if they are helpful? If you found their posts useful, it would be appreciated that you can help mark the replies as answer so that others who might have a similar issue can benefit from your thread. Thanks for your understanding and support.
Regards,
Yuki Sun
Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.
Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.
Monday, December 3, 2018 7:30 AM -
Thank you Paul!! That's it!Friday, December 7, 2018 7:02 AM