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new pc win7 bluescreen crash RRS feed

  • Question

  • why is happening?

    brand new computer.

    my old vista didn't do this.

    Tuesday, November 22, 2011 9:36 PM

Answers

  • Hello,

    This may be due to several causes:

    • drivers' bugs
    • hardware issues
    • ...

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps). Once done, post a link here.

    You can also contact Microsoft CSS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    • Marked as answer by Juke Chou Sunday, December 4, 2011 8:23 AM
    Wednesday, November 23, 2011 10:05 PM
  • Hi,
     
    Please upload any dumps in c:\windows\minidump for analysis,
     
     
    Otherwise, if you want to look at them yourself, please see my post here,
     
     

    -- Mike Burr
    Technology
    • Marked as answer by Juke Chou Sunday, December 4, 2011 8:24 AM
    Thursday, November 24, 2011 12:57 AM

All replies

  • Hello,

    This may be due to several causes:

    • drivers' bugs
    • hardware issues
    • ...

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps). Once done, post a link here.

    You can also contact Microsoft CSS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    • Marked as answer by Juke Chou Sunday, December 4, 2011 8:23 AM
    Wednesday, November 23, 2011 10:05 PM
  • Hi,
     
    Please upload any dumps in c:\windows\minidump for analysis,
     
     
    Otherwise, if you want to look at them yourself, please see my post here,
     
     

    -- Mike Burr
    Technology
    • Marked as answer by Juke Chou Sunday, December 4, 2011 8:24 AM
    Thursday, November 24, 2011 12:57 AM