Error creating Record center on a separate web application


  • Hi Guys,


    I keep getting error when creating a record center on a separate web app.


    Error 01: Event id 6610

    Safe mode did not start successfully. This page has encountered a critical error. Contact your system administrator if this problem persists.


    Error 02: Event ID: 7089

    Records Center Provisioning for http://record.sharepointdr failed.

    Unable to cast object of type 'Microsoft.SharePoint.WebPartPages.ErrorWebPart' to type 'Microsoft.SharePoint.WebPartPages.ListViewWebPart'. at  Microsoft.Office.RecordsManagement.Internal.Utility.EnsureSetupWebPart(SPWeb web, SPList list, String strZoneId, Int32 nPartOrder)

    at Microsoft.Office.RecordsManagement.RecordsRepository.Setup.EnsureSetupDefaultAnnounceList(SPWeb web, String strEmailAlias, Boolean fUnique)

    at Microsoft.Office.RecordsManagement.RecordsRepository.Setup.EnsureSetupSubmittedRecordsList(SPWeb web)

    at Microsoft.Office.RecordsManagement.RecordsRepository.Setup.<>c__DisplayClass2.<Provision>b__0()

    at Microsoft.SharePoint.SPSecurity.CodeToRunElevatedWrapper(Object state)

    at Microsoft.SharePoint.SPSecurity.<>c__DisplayClass4.<RunWithElevatedPrivileges>b__2()

    at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)

    at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param)

    at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(CodeToRunElevated secureCode)

    at Microsoft.Office.RecordsManagement.RecordsRepository.Setup.Provision(SPWeb web)


    Anyone has the same problem????


    Thanks for helping in advance!



    Thursday, July 05, 2007 10:13 PM

All replies

  • Hi Thusinh,


    it seem to be similar to my error :


    Which language version do you use? I use the german MOSS 2007 version. In my case the RC is created but there must be a bug, because my doument routing doesn't work.



    Best regards



    Friday, July 06, 2007 11:29 AM
  • Hi George,


    I use English MOSS 2007.  I could not find any documentation on how to configure record management when we create it on a separate web application.  I use this url for record management and my main portal is  When I set it up in Central Administration, I use this url or this url and None of them is correct url.


    Did you find anything on this issue?





    Friday, July 06, 2007 6:22 PM
  • Hi Thusinh,

    you must use the site-url of the location of your record center as prefix (e.g. http://mysite/rc and as postifx the string _vti_bin/officialfile.asmx,

    E.g. this String http://mysite/rc/_vti_bin/officialfile.asmx do you enter in the Central Administration, if the site creation of your record center is well done. Afte this step your record center should work fine. The demo-url in the record center with "...portal..." is false.


    The idea of creating a record center in a separate web application is, that it is better to backup, because it gets its own database. Some users of MOSS 2007 reports that this solve their problem with creating a record center, it works not for me.


    Best regards George




    Sunday, July 08, 2007 9:59 AM
  • Hi George,


    When you install MOSS 2007 on a single box, then you can create record center on a separate web applicaion with no error.  This does not work when you have small/medium farm.  Just wondering whether you have medium farm for MOSS 2007?


    I created a record center on separate web application at this url .... my main portal url is ... I created this record center at the top site collection i.e. when I click on, it opens record center.


    Based on your suggestion i.e. http://mysite/rc/_Vti_bin/officialfile.asmx ... mysite = and rc = ??? ... my top level site collection is "record center", so I did not create another record center site on this web applicaion


    Best regards,


    Monday, July 09, 2007 3:44 PM
  • I recieved this error, but then i created a new site collection on the web app with Records Site Template(Root Site), then got this error went away.

    And then i went into  more details and Got the main reason of this error:

    How i resolved the problem.:

    • First i tried to activate Office SharePoint Server Publishing Feature(requirement of Record Site Template)..//Got access denied error
    • Then after doing some Bing Search, i got a STSADM command which resolved my issue, i have to activate Publishing Resource at my Site Collection level, and this what i did:
    • C:\Program Files\Common Files\Microsoft Shared\web server extensions\12\BIN>
      stsadm -o activatefeature -name PublishingResources -url http://website

      Note that we are activating Publishing Resources at the Site Collection.

    That was it then when next i went to activate Publishing feature it let me to do that perfectly and later i was able to create a Record Centre Site without any problem.....


    Hope it will help...

    Ankur Madaan MCTS|MCP SharePoint Application Developer 2010
    Wednesday, October 19, 2011 10:14 AM