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Internet Explorer 11 - Print Preview or Print of long pages causes many blank pages RRS feed

  • Question

  • As a volunteer, I am creating a web site for a small church using Wix.com. On three of my web site's pages with lots of text, when using Internet Explorer 11.0.9600.17239 Print Preview or Print, the page header prints, the remainder of the page is blank. There may be one or more blank pages and then the footer prints followed by some more blank pages and then, finally, the body text prints.

    All other web site pages Print Preview and Print as they should. This problem only affects the three pages with a lot of body text.

    I do not have this problem if I use Google Chrome.

    When I copied one of the pages and shortened the body text, the shortened page works fine in Print Preview or Print.

    I went through the steps in KB973479 and that did not resolve this problem.

    I have Print Background Colors and Images checked.
    I have Enable Shrink-to-Fit checked.
    Un-checking them does not fix the problem.
    Portrait or Landscape mode makes no difference.

    Tuesday, September 2, 2014 3:51 PM

All replies

  • Hi

    So it is definitely an IE11 problem, if you set compatibility on the page does it do the same thing?


    Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Tuesday, September 2, 2014 3:59 PM
  • When I add the web site's domain into Compatibility View settings, the Print Preview and Print behavior is the same as described in my question.

    Tuesday, September 2, 2014 4:22 PM
  • Hi,

    try,

    Internet Options>General tab, 'Accessibility' button, check "Ignore font styles specified on web pages"

    or

    Click the Blue circle icon (in the IE address bar) to unblock any third party content.

    then File>Print Preview...

    also ensure that Internet Options>Security tab, click "reset all zones to default".

    I'm afraid the Wix developers have not tested their websites for printing... they use third-party Web fonts which MSIE browsers may block... They do not have separate style rules for media=print.

    Please include links to any websites you are having problems with your questions.

    eg. http://www.wix.com/website-template/view/html/1555?originUrl=http%3A%2F%2Fwww.wix.com%2Fwebsite%2Ftemplates%2Fhtml%2Fall%2F1&bookName=create-master-new&galleryDocIndex=0&category=all

    Questions regarding Internet Explorer 8, 9 and 10 and Internet Explorer 11 for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. If you are a consumer looking for answers or to raise a question, it's highly recommended you head on over to http://answers.microsoft.com


    Rob^_^


    Wednesday, September 3, 2014 4:09 AM
  • I tried all of your suggestions. They made no difference.

    Here is a sample page. File, Print Preview display header, two blank pages, footer, eight blank pages and then the body text.

    http://flandersbaptist.wix.com/preview#!history3/c24w3

    Wednesday, September 3, 2014 12:03 PM
  • Here is a sample page. File, Print Preview display header, two blank pages, footer, eight blank pages and then the body text.

    Looks better without any CSS.  Alt-V y N.  Unfortunately we can no longer print that way.  It used to be possible using the Developer Tools to say  Disable All CSS but in IE11 that feature was removed.   However, what you can do from there is capture it and print the contents of the Clipboard.  It would probably be best if you had a Print button in your page which would accomplish the same result (or something better.)

    FYI



    Robert Aldwinckle
    ---

    Wednesday, September 3, 2014 3:06 PM
    Answerer
  • Hi,

    Accidently find this thread, according to the description, it might be useful to have an discussion on this forum

    Internet Explorer Web Development Forum

    http://social.msdn.microsoft.com/Forums/ie/en-US/home?forum=iewebdevelopment

    And if you have any updates on this issue, then we will be appreciate that you can share your solutions and experience here.

    Regards


    Yolanda Zhu
    TechNet Community Support

    Thursday, October 9, 2014 10:24 AM
    Moderator
  • I've had this problem with Windows 7 Pro with IE 11 and it was resolved after uninstalling my printer drivers and installing the latest version of the drivers downloaded from the manufacturer.
    Thursday, October 16, 2014 4:11 PM