locked
Fault Module Name: StackHash_102b RRS feed

  • Question

  • Word keeps crashing:

    Tried to disable the hardware acceleration and disabled some addin's but
    still crashing

    Problem signature:
      Problem Event Name: APPCRASH
      Application
    Name: WINWORD.EXE
      Application Version: 15.0.4569.1504
      Application
    Timestamp: 52c5fde3
      Fault Module Name: StackHash_102b
      Fault Module
    Version: 6.1.7601.18247
      Fault Module Timestamp: 521eaf24
      Exception
    Code: c0000374
      Exception Offset: 00000000000c4102
      OS
    Version: 6.1.7601.2.1.0.256.48
      Locale ID: 1033
      Additional Information
    1: 102b
      Additional Information 2: 102b8e854c0b485c048c6e9963b57aef
     
    Additional Information 3: 4b58
      Additional Information
    4: 4b58128a41e71d657843143ada8bea0b

    Wednesday, July 22, 2015 12:07 PM

Answers

  • Hi,

    The StackHash error occurs when DEP is invoked and has an issue with whatever application you’re trying to run (and there are several hundred out there that seem to give it fits). The error is related to Data Execution Prevention. Now we may follow the below steps:

    1. Open the Start menu and click Control Panel
    2. Browse to System Maintenance then System
    3. In the left panel, select Advanced System Settings from the available links
    4. You should now see the System Properties Window, which will have three sections. The top section is labeled Performance and has a Settings button. Click this button.
    5. Select the Data Execution Prevention tab.
    6. Select the option which reads Turn on DEP for all programs and services except those I select.
    7. Use the Browse button to locate the executable file for the application you were trying to start (oiwsetup.exe) when you received the StackHash error, and click  Open to add it to your exceptions list.
    8. Click Apply or OK to commit your changes.

    Regards,

    George Zhao
    TechNet Community Support


    It's recommended to download and install Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office programs.

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.
    • Proposed as answer by George123345 Monday, August 3, 2015 8:19 AM
    • Marked as answer by George123345 Wednesday, August 5, 2015 2:07 AM
    Friday, July 24, 2015 5:53 AM

All replies

  • Hi,

    The StackHash error occurs when DEP is invoked and has an issue with whatever application you’re trying to run (and there are several hundred out there that seem to give it fits). The error is related to Data Execution Prevention. Now we may follow the below steps:

    1. Open the Start menu and click Control Panel
    2. Browse to System Maintenance then System
    3. In the left panel, select Advanced System Settings from the available links
    4. You should now see the System Properties Window, which will have three sections. The top section is labeled Performance and has a Settings button. Click this button.
    5. Select the Data Execution Prevention tab.
    6. Select the option which reads Turn on DEP for all programs and services except those I select.
    7. Use the Browse button to locate the executable file for the application you were trying to start (oiwsetup.exe) when you received the StackHash error, and click  Open to add it to your exceptions list.
    8. Click Apply or OK to commit your changes.

    Regards,

    George Zhao
    TechNet Community Support


    It's recommended to download and install Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office programs.

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.
    • Proposed as answer by George123345 Monday, August 3, 2015 8:19 AM
    • Marked as answer by George123345 Wednesday, August 5, 2015 2:07 AM
    Friday, July 24, 2015 5:53 AM