Deploy a sysprep'ed image so that "Found New Hardware" wizard doesn't appear RRS feed

  • Question

  • Hi,

    I work at a University and help look after creating and deploying images in student ICT labs. We have windows XP installed on roughly 600 machines. This particular problem applies to about 90 of those machines for which a unique ICT image has been created with norton ghost.

    As a part of an introductory programming course, the students use a lego tower usb device (robolab 2.9).
    Whenever a student plug's the device in, a "Found New Hardware" wizard appears and they must locate and install the device base on the lectures instructions. Because deepfreeze is installed, this must be done each time a student logs into the machine. My question is how can this be avoided?

    I have tried long-winded solutions, like creating a before and after snapshot with symantec ai, and creating an .exe package to deploy the differences, which is executing by a vb script as part of sysprep. This didn't work, I'm guessing because of some unique identifier each machine uses to reference usb devices.

    The relevant drivers are pointed to in the sysprep.inf OemPnPDriversPath and the robolab software is actually installed on the image, however, after it is syspreped and deployed, my old friend the "Found New Hardware" wizard appears.

    Any help would be greatly appreciated. If you require additional information, please don't hesitate to contact me.

    Kind regards,


    Friday, December 12, 2008 1:20 AM


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