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Unable to get past reset protection after rollback to 8.1 RRS feed

  • Question

  • Phone: Lumina 640 LTE

    I was getting failed to update messages going from build 10149 (10.0.10149.0) to 10166 so I reset back to 8.1 using the recovery tool. Apparently I had reset protection turned on before the reset, not when I boot up on 8.1 I can't get past the reset protection stage. Is there a way to load build 10149 back to the phone? Will that resolve the reset protection issue?

    Sunday, July 19, 2015 3:26 PM

Answers

  • Apparently the reset protection service is flaky, I was able to finally get a reset key from my Microsoft Account by turning off reset protection in the devices section.
    • Marked as answer by MohanDips Thursday, July 23, 2015 1:00 AM
    Thursday, July 23, 2015 1:00 AM