Windows 7 Ultimate 64bit Freezes Randomly with Triple Monitor ATI on AMD RRS feed

  • General discussion

  • Hi, Yall

    I have just recently built my Computer I have a 64-bit processor thats a AMD Quad Core, 620, AM3 socket size. The motherboard came with a ATi Radeon 4550 GPU with dual monitors, through a DVI and a VGA port, it also has HDMI.  I bought a External 16x PCI Graphics card this one is a ATi Radeon HD-5400 HIS. When I installed a brand new copy of Windows 7 ultimate 64-bit I did not have my external graphics card in the machine, seemed like a perfect install everything was working. When i got all my drivers downloaded, installed and updated. I then put my external video card in and Booted up my computer. My computer found the hardware right away and my third screen turned on for an instant, maybe 1-2 seconds then shut off. I uninstalled the driver and reinstalled it without rebooting, all of my monitors turned on and were working until I closed Device Manager. After that I've gotten the Blue screen of death and my computer does a Memory dump and restarts typically endding up with a Memory dump happening again at the log on screen.

    I changed some Bios settings for my GPU on the motherboard to make it Surround View. When i saved and exited. My computer Rebooted and the third monitor would not work at all. Since then I have changed my settings and given up on the internal GPU working with the external and i have disabled the internal. I've uninstalled and reinstalled the graphics driver several times for the ATi Radeon 5400. Right now the external graphics card is the only one working I have a DVI connection and a VGA connection. This card works in tandem awesome. My Internal GPU is not running anything at all, i've uninstalled the driver for it and I can not get the computer to recognize the internal even if i take the external out and enable the internal. No video at all. What i think the problem is, Windows 7 will not let me use specific graphics drivers, its just one ATi download and the drivers are automatically found by windows 7. I think that if i could get windows to install specific drivers that i could fix this problem. 

    The Blue Screen memory dump is a new problem to me. I can't tell if its being caused by hardware or software, it happens randomly. Microsoft should fix the how you install drivers, and produce new drivers for common hardware. I'm getting frustrated with the way my computer keeps freezing, I was about to Reformat my computer again, but I have since found out that the Reformat does not fix the problem. I really think that the way the drivers are automatically bundled for Windows 7 is a joke. It may be easier for beginners, but its not as clean as it should be. The downloads have too many bogus drivers for unnecessary hardware's. If anyone can help me through my problems, I would appreciate any advice. I do not know how to program or else I would make my own drivers. I've tried multiple configurations and I've tried looking for individual drivers for each of my video cards, but to no avail. I'm starting to think that XP is the only thing that Microsoft got right. I would like to keep my Windows 7 Ultimate 64-bit, but I'm starting to lean towards XP Pro. Someone Anyone please can you give me some advice. I like to think of myself as computer savoy. I do know my way around and I have built this machine that I'm having problems with. I consider it my baby, Its the best computer I've ever had and I need to get it fixed, its crushing my self-esteem to see it broken, and yet I fix other peoples machines occasionally for fun. If I wasn't specific enough you can e-mail me and I would be glad to answer any questions. J. doggmassey @ gmail. com (without the spaces of course).

    Tuesday, March 8, 2011 4:44 AM

All replies

  • A bugcheck (BSOD) is a mechanism to protect your PC from damage.

    To see the cause I have to take a look at the dumps with the Debugging Tools for Windows.

    Please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here.

    In the mean time tr the latest AMD Catalyst driver 11.2 from ATI/AMD.


    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    Tuesday, March 8, 2011 12:44 PM