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WS2008R2 BSOD no Active directory RRS feed

  • Question

  • i've needed to update my ssl certificate in exchange 2010, after renewing it needed to restart exchange services, since i had several updates i decided to update and restart the server. Now it wont restart, gives BSOD 0xc0000001 or 0xc000007a.

    Tried to log in Directory Services Restore but no active directory is available. 

    Last Backup not available.

    Need help, please ( to avoid reinstalling everything (server, dns, ftp, exchange, sql, iis)

    Wednesday, May 9, 2012 11:12 AM

Answers

  • Hello,


    You should have created system restore points to recover from when server is down.


    To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. A suggestion would be to contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call.


    To obtain the phone numbers for specific technology request please take a look at the web site listed below:
    http://support.microsoft.com/contactus


    If you are outside the US please see Microsoft Worldwide Home for regional support phone numbers.
    http://www.microsoft.com/worldwide/


    Thanks
    Zhang

    Thursday, May 10, 2012 7:20 AM

All replies

  • You don't have Active Directory Restore mode because the server is not a Domain Controller. Just reboot the server and before its start booting press F8, and here choose Last Know Good Configuration. See if it works. You should create a full system backup so you don't have problems in the future.

    Adrian Costea - MCP, MCTS, MCSA 2003, MCITP: Windows 7

    My Blog: www.vkernel.ro/blog

    Thursday, May 10, 2012 6:31 AM
  • Hello,


    You should have created system restore points to recover from when server is down.


    To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. A suggestion would be to contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call.


    To obtain the phone numbers for specific technology request please take a look at the web site listed below:
    http://support.microsoft.com/contactus


    If you are outside the US please see Microsoft Worldwide Home for regional support phone numbers.
    http://www.microsoft.com/worldwide/


    Thanks
    Zhang

    Thursday, May 10, 2012 7:20 AM