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APPCRASH explorer.exe MSVCR90.dll explorer stop working RRS feed

  • Question

  • Hi:

    When I use explorer to copy or move files, Something it happen  explorer not work and need to close it.

    System Windows 7 64 SP1

    I upload wer
    http://pan.baidu.com/s/1qWraKCc

    Log list:

    Version=1
    EventType=APPCRASH
    EventTime=130900616140291037
    ReportType=2
    Consent=1
    UploadTime=130900728883770376
    ReportIdentifier=f395b02c-795d-11e5-a162-50e549b3252b
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=explorer.exe
    Sig[1].Name=Application Version
    Sig[1].Value=6.1.7601.17567
    Sig[2].Name=Application Timestamp
    Sig[2].Value=4d672ee4
    Sig[3].Name=Fault Module Name
    Sig[3].Value=MSVCR90.dll
    Sig[4].Name=Fault Module Version
    Sig[4].Value=9.0.30729.6161
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=4dace4e7
    Sig[6].Name=Exception Code
    Sig[6].Value=c0000005
    Sig[7].Name=Exception Offset
    Sig[7].Value=000000000001e1ac
    DynamicSig[1].Name=作業系統版本
    DynamicSig[1].Value=6.1.7601.2.1.0.256.1
    DynamicSig[2].Name=地區設定識別碼
    DynamicSig[2].Value=1028
    UI[2]=C:\Windows\explorer.exe
    UI[3]=Windows 檔案總管 已經停止運作
    UI[4]=Windows 可以線上檢查是否有問題的解決方案。
    UI[5]=線上檢查是否有解決方案並關閉程式
    UI[6]=稍後線上檢查是否有解決方案並關閉程式
    UI[7]=關閉程式
    LoadedModule[0]=C:\Windows\explorer.exe
    LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\Windows\system32\kernel32.dll
    LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
    LoadedModule[4]=C:\Windows\system32\ADVAPI32.dll
    LoadedModule[5]=C:\Windows\system32\msvcrt.dll
    LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll
    LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
    LoadedModule[8]=C:\Windows\system32\GDI32.dll
    LoadedModule[9]=C:\Windows\system32\USER32.dll
    LoadedModule[10]=C:\Windows\system32\LPK.dll
    LoadedModule[11]=C:\Windows\system32\USP10.dll
    LoadedModule[12]=C:\Windows\system32\SHLWAPI.dll
    LoadedModule[13]=C:\Windows\system32\SHELL32.dll
    LoadedModule[14]=C:\Windows\system32\ole32.dll
    LoadedModule[15]=C:\Windows\system32\OLEAUT32.dll
    LoadedModule[16]=C:\Windows\system32\EXPLORERFRAME.dll
    LoadedModule[17]=C:\Windows\system32\DUser.dll
    LoadedModule[18]=C:\Windows\system32\DUI70.dll
    LoadedModule[19]=C:\Windows\system32\IMM32.dll
    LoadedModule[20]=C:\Windows\system32\MSCTF.dll
    LoadedModule[21]=C:\Windows\system32\UxTheme.dll
    LoadedModule[22]=C:\Windows\system32\POWRPROF.dll
    LoadedModule[23]=C:\Windows\system32\SETUPAPI.dll
    LoadedModule[24]=C:\Windows\system32\CFGMGR32.dll
    LoadedModule[25]=C:\Windows\system32\DEVOBJ.dll
    LoadedModule[26]=C:\Windows\system32\dwmapi.dll
    LoadedModule[27]=C:\Windows\system32\slc.dll
    LoadedModule[28]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18946_none_2b27281071eac12c\gdiplus.dll
    LoadedModule[29]=C:\Windows\system32\Secur32.dll
    LoadedModule[30]=C:\Windows\system32\SSPICLI.DLL
    LoadedModule[31]=C:\Windows\system32\PROPSYS.dll
    LoadedModule[32]=C:\Program Files (x86)\MacType\MacType64.dll
    LoadedModule[33]=C:\Program Files (x86)\MacType\EasyHK64.dll
    LoadedModule[34]=C:\Windows\system32\PSAPI.DLL
    LoadedModule[35]=C:\Windows\system32\CRYPTBASE.dll
    LoadedModule[36]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757\comctl32.dll
    LoadedModule[37]=C:\Windows\system32\CLBCatQ.DLL
    LoadedModule[38]=C:\Windows\system32\CRYPTSP.dll
    LoadedModule[39]=C:\Windows\system32\rsaenh.dll
    LoadedModule[40]=C:\Windows\system32\RpcRtRemote.dll
    LoadedModule[41]=C:\Windows\system32\actxprxy.dll
    LoadedModule[42]=C:\Windows\system32\SXS.DLL
    LoadedModule[43]=C:\Windows\system32\WindowsCodecs.dll
    LoadedModule[44]=C:\Windows\system32\apphelp.dll
    LoadedModule[45]=C:\Program Files (x86)\Google\Drive\googledrivesync64.dll
    LoadedModule[46]=C:\Program Files (x86)\Google\Drive\Microsoft.VC90.CRT\MSVCP90.dll
    LoadedModule[47]=C:\Program Files (x86)\Google\Drive\Microsoft.VC90.CRT\MSVCR90.dll
    LoadedModule[48]=C:\Windows\system32\EhStorShell.dll
    LoadedModule[49]=C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
    LoadedModule[50]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_08e4299fa83d7e3c\MSVCR90.dll
    LoadedModule[51]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_08e4299fa83d7e3c\MSVCP90.dll
    LoadedModule[52]=C:\Windows\WinSxS\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.4148_none_0a1d2fcba76b3f00\ATL90.DLL
    LoadedModule[53]=C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE14\Cultures\office.odf
    LoadedModule[54]=C:\Windows\System32\cscui.dll
    LoadedModule[55]=C:\Windows\System32\CSCDLL.dll
    LoadedModule[56]=C:\Windows\system32\CSCAPI.dll
    LoadedModule[57]=C:\Program Files\Classic Shell\ClassicExplorer64.dll
    LoadedModule[58]=C:\Windows\system32\OLEACC.dll
    LoadedModule[59]=C:\Windows\system32\WINMM.dll
    LoadedModule[60]=C:\Windows\system32\WININET.dll
    LoadedModule[61]=C:\Windows\system32\urlmon.dll
    LoadedModule[62]=C:\Windows\system32\XmlLite.dll
    LoadedModule[63]=C:\Windows\system32\CRYPT32.dll
    LoadedModule[64]=C:\Windows\system32\MSASN1.dll
    LoadedModule[65]=C:\Windows\system32\iertutil.dll
    LoadedModule[66]=C:\Windows\system32\COMDLG32.dll
    LoadedModule[67]=C:\Windows\system32\ntshrui.dll
    LoadedModule[68]=C:\Windows\system32\srvcli.dll
    LoadedModule[69]=C:\Windows\system32\IconCodecService.dll
    LoadedModule[70]=C:\Windows\system32\MsftEdit.dll
    LoadedModule[71]=C:\Windows\system32\msls31.dll
    LoadedModule[72]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
    LoadedModule[73]=C:\Windows\system32\profapi.dll
    LoadedModule[74]=C:\Program Files\Internet Explorer\ieproxy.dll
    LoadedModule[75]=C:\Windows\system32\ntmarta.dll
    LoadedModule[76]=C:\Windows\system32\WLDAP32.dll
    LoadedModule[77]=C:\Windows\system32\thumbcache.dll
    LoadedModule[78]=C:\Windows\system32\SHDOCVW.dll
    LoadedModule[79]=C:\Windows\system32\ieframe.DLL
    LoadedModule[80]=C:\Windows\system32\VERSION.dll
    LoadedModule[81]=C:\Windows\system32\LINKINFO.dll
    LoadedModule[82]=C:\Windows\system32\NetworkExplorer.dll
    LoadedModule[83]=C:\Windows\system32\samcli.dll
    LoadedModule[84]=C:\Windows\system32\SAMLIB.dll
    LoadedModule[85]=C:\Windows\system32\netutils.dll
    LoadedModule[86]=C:\Windows\System32\StructuredQuery.dll
    LoadedModule[87]=C:\Windows\system32\MPR.dll
    LoadedModule[88]=C:\Windows\system32\NetworkItemFactory.dll
    LoadedModule[89]=C:\Windows\system32\dtsh.dll
    LoadedModule[90]=C:\Windows\system32\FirewallAPI.dll
    LoadedModule[91]=C:\Windows\system32\wkscli.dll
    LoadedModule[92]=C:\Windows\system32\WINTRUST.dll
    LoadedModule[93]=C:\Windows\System32\npmproxy.dll
    LoadedModule[94]=C:\Windows\system32\FunDisc.dll
    LoadedModule[95]=C:\Windows\system32\ATL.DLL
    LoadedModule[96]=C:\Windows\System32\msxml6.dll
    LoadedModule[97]=C:\Windows\System32\bcrypt.dll
    LoadedModule[98]=C:\Windows\system32\fdproxy.dll
    LoadedModule[99]=C:\Windows\System32\fdwcn.dll
    LoadedModule[100]=C:\Windows\System32\wcnapi.dll
    LoadedModule[101]=C:\Windows\system32\fdWNet.dll
    LoadedModule[102]=C:\Windows\system32\IPHLPAPI.DLL
    LoadedModule[103]=C:\Windows\system32\NSI.dll
    LoadedModule[104]=C:\Windows\system32\WINNSI.DLL
    LoadedModule[105]=C:\Windows\system32\WS2_32.dll
    LoadedModule[106]=C:\Windows\system32\dfscli.dll
    LoadedModule[107]=C:\Windows\system32\browcli.dll
    LoadedModule[108]=C:\Windows\system32\mswsock.dll
    LoadedModule[109]=C:\Windows\System32\wshtcpip.dll
    LoadedModule[110]=C:\Windows\System32\wship6.dll
    LoadedModule[111]=C:\Windows\system32\DNSAPI.dll
    LoadedModule[112]=C:\Windows\system32\rasadhlp.dll
    LoadedModule[113]=C:\Windows\System32\fwpuclnt.dll
    LoadedModule[114]=C:\Windows\system32\dhcpcsvc6.DLL
    LoadedModule[115]=C:\Windows\system32\dhcpcsvc.DLL
    LoadedModule[116]=C:\Program Files\Windows Photo Viewer\PhotoBase.dll
    LoadedModule[117]=C:\Windows\system32\nvshext.dll
    LoadedModule[118]=C:\Windows\system32\GOING9.IME
    LoadedModule[119]=C:\Windows\system32\OVIMEUIManaged.x64.dll
    LoadedModule[120]=C:\Windows\SYSTEM32\MSCOREE.DLL
    LoadedModule[121]=C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6\MSVCP80.dll
    LoadedModule[122]=C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6\MSVCR80.dll
    LoadedModule[123]=C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6\msvcm80.dll
    LoadedModule[124]=C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll
    LoadedModule[125]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll
    LoadedModule[126]=C:\Windows\assembly\NativeImages_v2.0.50727_64\mscorlib\c3beeeb6432f004b419859ea007087f1\mscorlib.ni.dll
    LoadedModule[127]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll
    LoadedModule[128]=C:\Windows\assembly\GAC_MSIL\GOForms\1.0.3883.24085__ebfaf4ac414dcd45\GOForms.dll
    LoadedModule[129]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System\148fa1ae1f3699e1113fa5b41823f4ca\System.ni.dll
    LoadedModule[130]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Drawing\1b81a360fbddd1b8db75a0f74573e479\System.Drawing.ni.dll
    LoadedModule[131]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Windows.Forms\c8eaf8712142579bf10efd94daa44bce\System.Windows.Forms.ni.dll
    LoadedModule[132]=C:\Windows\assembly\GAC_MSIL\Go9Util\1.0.3883.24079__c2a6be302b3f1bba\Go9Util.dll
    LoadedModule[133]=C:\Windows\system32\shfolder.dll
    LoadedModule[134]=C:\Windows\System32\cscobj.dll
    LoadedModule[135]=C:\Windows\System32\USERENV.dll
    LoadedModule[136]=C:\Windows\system32\RASAPI32.dll
    LoadedModule[137]=C:\Windows\system32\rasman.dll
    LoadedModule[138]=C:\Windows\system32\rtutils.dll
    LoadedModule[139]=C:\Windows\system32\sensapi.dll
    LoadedModule[140]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Xml\575310992ae02b1ed03f940f159474b9\System.Xml.ni.dll
    LoadedModule[141]=C:\Windows\assembly\GAC_MSIL\mscorlib.resources\2.0.0.0_zh-CHT_b77a5c561934e089\mscorlib.resources.dll
    LoadedModule[142]=C:\Windows\system32\twext.dll
    LoadedModule[143]=C:\Program Files\WinRAR\rarext.dll
    LoadedModule[144]=C:\Program Files (x86)\Google\Drive\contextmenu64.dll
    LoadedModule[145]=C:\Program Files (x86)\Google\Drive\Microsoft.VC90.ATL\ATL90.DLL
    LoadedModule[146]=C:\Program Files\ESET\ESET NOD32 Antivirus\shellExt.dll
    LoadedModule[147]=C:\Windows\System32\drprov.dll
    LoadedModule[148]=C:\Windows\System32\WINSTA.dll
    LoadedModule[149]=C:\Windows\System32\ntlanman.dll
    LoadedModule[150]=C:\Windows\System32\davclnt.dll
    LoadedModule[151]=C:\Windows\System32\DAVHLPR.dll
    LoadedModule[152]=C:\Program Files\Windows Sidebar\sbdrop.dll
    LoadedModule[153]=C:\Windows\system32\PortableDeviceApi.dll
    LoadedModule[154]=C:\Windows\system32\EhStorAPI.dll
    LoadedModule[155]=C:\Windows\system32\zipfldr.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    FriendlyEventName=APPCRASH
    ConsentKey=APPCRASH
    AppName=Windows 檔案總管
    AppPath=C:\Windows\explorer.exe
    ReportDescription=Stopped working

    Friday, October 23, 2015 1:05 PM

Answers

All replies

  • There is a hot fix for this here https://support.microsoft.com/en-us/kb/956420

    Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

    Friday, October 23, 2015 2:38 PM
    Moderator
  • I find it's google drive make the problem, I did the step to solve it.

    1. Click on the Google Drive icon and select Preferences.
    2. Uncheck Show file sync status icons.
    3. Click on Apply changes.

    Thank you~

    Other information can check the link:
    https://productforums.google.com/forum/#!msg/drive/fBaZxY5QUBc/eQjSgV_aFs4J

    Monday, November 9, 2015 12:21 PM