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Changing an Active Directory site name breaks exchange

Question
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Hi,
I'm trying to clean up and organize a AD/Exchange environment that I inherited.
I've migrated from Exchange 2007 to 2010 and decomissioned the 2007 servers.
Today I wanted to get AD cleaned up a bit so I began to create sites/subnets and move our remote office DC's into appropriate sites.
I began by changing "Default-First-Site-Name" to something more appropriate like "HEADOFFICE".
Ten minutes after I did this, exchange stopped working and the error:
Process MSEXCHANGEADTOPOLOGY (PID=1432). The site monitor API was unable to verify the site name for this Exchange computer - Call=DsGetSiteNameW Error code=800703e5. Make sure that Exchange server is correctly registered on the DNS server.
appeared in the event log.
Along with many of these:
Watson report about to be sent for process id: 10976, with parameters: E12, c-RTL-AMD64, 14.01.0218.015, edgetransport, M.E.Data.Storage, M.E.D.S.ExchangePrincipal.get_ServerFullyQualifiedDomainName, System.InvalidOperationException, 656b, 14.01.0218.012.
ErrorReportingEnabled: FalseProcess MSEXCHANGEADTOPOLOGY (PID=1408). When updating security for a remote procedure call (RPC) access for the Microsoft Exchange Active Directory Topology service, Exchange could not retrieve the security descriptor for Exchange server object MJEXCHANGE00 - Error code=8007077f.
The Microsoft Exchange Active Directory Topology service will continue starting with limited permissions.Any help is greatly appreciated.
M
Tuesday, June 5, 2012 10:53 PM
Answers
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On Tue, 5 Jun 2012 22:53:40 +0000, MKSanchez wrote:>>>Hi,>>I'm trying to clean up and organize a AD/Exchange environment that I inherited.>>I've migrated from Exchange 2007 to 2010 and decomissioned the 2007 servers.>>Today I wanted to get AD cleaned up a bit so I began to create sites/subnets and move our remote office DC's into appropriate sites.>>I began by changing "Default-First-Site-Name" to something more appropriate like "HEADOFFICE".>>Ten minutes after I did this, exchange stopped working and the error:>>Process MSEXCHANGEADTOPOLOGY (PID=1432). The site monitor API was unable to verify the site name for this Exchange computer - Call=DsGetSiteNameW Error code=800703e5. Make sure that Exchange server is correctly registered on the DNS server.>>appeared in the event log.>>Along with many of these:>>Watson report about to be sent for process id: 10976, with parameters: E12, c-RTL-AMD64, 14.01.0218.015, edgetransport, M.E.Data.Storage, M.E.D.S.ExchangePrincipal.get_ServerFullyQualifiedDomainName, System.InvalidOperationException, 656b, 14.01.0218.012. ErrorReportingEnabled: False>>Process MSEXCHANGEADTOPOLOGY (PID=1408). When updating security for a remote procedure call (RPC) access for the Microsoft Exchange Active Directory Topology service, Exchange could not retrieve the security descriptor for Exchange server object MJEXCHANGE00 - Error code=8007077f. The Microsoft Exchange Active Directory Topology service will continue starting with limited permissions.>>Any help is greatly appreciated.Try restarting the System Attendant service.---Rich MatheisenMCSE+I, Exchange MVP
--- Rich Matheisen MCSE+I, Exchange MVP- Marked as answer by MKSanchez Wednesday, June 6, 2012 2:14 PM
Wednesday, June 6, 2012 2:37 AM
All replies
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Hi,
Has the sitename been hardcoded in the registry on the Exchange Server?
See: http://support.microsoft.com/kb/2025528That is something that I have had to do at some customers, because of the same errors as you see.
Martina Miskovic
Wednesday, June 6, 2012 2:19 AM -
On Tue, 5 Jun 2012 22:53:40 +0000, MKSanchez wrote:>>>Hi,>>I'm trying to clean up and organize a AD/Exchange environment that I inherited.>>I've migrated from Exchange 2007 to 2010 and decomissioned the 2007 servers.>>Today I wanted to get AD cleaned up a bit so I began to create sites/subnets and move our remote office DC's into appropriate sites.>>I began by changing "Default-First-Site-Name" to something more appropriate like "HEADOFFICE".>>Ten minutes after I did this, exchange stopped working and the error:>>Process MSEXCHANGEADTOPOLOGY (PID=1432). The site monitor API was unable to verify the site name for this Exchange computer - Call=DsGetSiteNameW Error code=800703e5. Make sure that Exchange server is correctly registered on the DNS server.>>appeared in the event log.>>Along with many of these:>>Watson report about to be sent for process id: 10976, with parameters: E12, c-RTL-AMD64, 14.01.0218.015, edgetransport, M.E.Data.Storage, M.E.D.S.ExchangePrincipal.get_ServerFullyQualifiedDomainName, System.InvalidOperationException, 656b, 14.01.0218.012. ErrorReportingEnabled: False>>Process MSEXCHANGEADTOPOLOGY (PID=1408). When updating security for a remote procedure call (RPC) access for the Microsoft Exchange Active Directory Topology service, Exchange could not retrieve the security descriptor for Exchange server object MJEXCHANGE00 - Error code=8007077f. The Microsoft Exchange Active Directory Topology service will continue starting with limited permissions.>>Any help is greatly appreciated.Try restarting the System Attendant service.---Rich MatheisenMCSE+I, Exchange MVP
--- Rich Matheisen MCSE+I, Exchange MVP- Marked as answer by MKSanchez Wednesday, June 6, 2012 2:14 PM
Wednesday, June 6, 2012 2:37 AM -
Restarting system attendant service seemed to do the trick.
Thanks
Wednesday, June 6, 2012 2:14 PM -
Doesn't require AD topology service restart ?
Uttam
Tuesday, March 15, 2016 6:54 AM