DPM 2010 Tapes not showing up in Library RRS feed

  • Question

  • Howdy, we are migrating from Symantec BE to DPM 2010.  I just installed DPM 2010 on a Windows 2008 (R2) server.  DPM doesn't have a problem seeing the tape library we have (Dell PV 132T), but it is reporting that there are no drives for this library.

    I have run the DPMDriveMappingTool and the DMLA.xml file looks accurate (below), but the drives are still not showing up on the DPM console.  Can anybody help with this problem?  Am I doing something wrong?  Any help is appreciated.


    <?xml version="1.0" encoding="UTF-8"?>

    <LAConfig xmlns="http://schemas.microsoft.com/2003/dls/LAConfig.xsd">
    <DriveReMapInfo IsMannuallyMapped="true">
    <Drive SerialNumber="1210061729" SCSIPort="1" SCSIBus="0" SCSITargetId="2" SCSILun="0" DriveBayIndex="0"/>
    <Library SerialNumber="DELL1_313466681302" SCSIPort="1" SCSIBus="0" SCSITargetId="2" SCSILun="1"/>
    <Drive SerialNumber="1210068964" SCSIPort="2" SCSIBus="0" SCSITargetId="2" SCSILun="0" DriveBayIndex="1"/>
    <Library SerialNumber="DELL1_313466681302" SCSIPort="1" SCSIBus="0" SCSITargetId="2" SCSILun="1"/>

    Monday, August 2, 2010 8:06 PM


  • Hi,

    The above seems to be OK, but you should not need the DPMLA.XML - go ahead and delete it.  It's usually only required if the tape drives show as standalone tape drives outside if the tape library.

    In device manager, please check the driver details for the tape drives.   Symantec BE sometimes installs propriatary drivers and may not be compatible with DPM. 


    The guidance we're giving customers is if the library is listed on the Windows hardware compatibility catalog, then it should work fine with DPM.  I don't see the PV 132T listed for Windows 2008, See if Dell has any drivers.



    Regards, Mike J [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.
    Monday, August 2, 2010 11:27 PM