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Missing business notes RRS feed

  • Question

  • Hello

    I have been using Outlook for some time now, constantly adding contact and such. One problem that I run accross quite often is missing business notes. I will add a note to a contact, and I will print it out. But if I try to go retrieve the note, the note is missing. I seem that I can only find the most recent note added, not any of the notes prior to that.

    I am running Windows 7 32 bit, Outlook 2007.

    Thanks in advance

    Monday, March 19, 2012 1:42 PM

Answers

  • Hi,

    If you store contact information in outlook data file(.PST), the outlook data file(.PST)  might corrupted, please try to create a new outlook data file(.PST) test if it helps.

    If the problem does not appear, you can use scanpst.exe tool repair old outlook data file.
    " How to find and run the Inbox Repair tool in Outlook"
    http://support.microsoft.com/kb/272227


    Or transfer outlook data, please see:  "How to manage .pst files in Microsoft Outlook" http://support.microsoft.com/kb/287070

    Best regards.


    William Zhou

    TechNet Community Support

    Wednesday, March 21, 2012 8:28 AM

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