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Vista Black Screen Moveable Cursor Upon Start RRS feed

  • Question

  • After running CHKDSK, every time I startup the computer I only see a black screen with a cursor that is moveable. No keyboard commands work. I've tried using system restore but it says that there are no restore points. I have also tried safe mode but to no avail. My computer came with windows preinstalled.
    Sunday, May 1, 2011 7:56 AM

Answers

  • Hi,

    Please try startup Repair from the Windows Recovery Environment (WinRE)
    ============================================
    1. Insert the Windows Vista installation disc into the disc drive, and then start the computer. 
    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.
    3. Select a language, a time and currency, and a keyboard or input method, and then click Next. 
    4. Click Repair your computer. 
    5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next. 
    6. At the System Recovery Options Dialog Box, click on Repair your computer.
    7. Click the operating system that you want to repair, and then click Next.
    8. In the System Recovery Options dialog box, click Startup Repair.

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Thursday, May 5, 2011 9:16 AM
    Moderator

All replies

  • try starting in safemode or try to get a command prompt and run "sfc /scannow"
    Tunde Abagun MCP,MCSA,MCTS,MCITP en p "for the love of Computers"
    Sunday, May 1, 2011 3:43 PM
  • Safemode won't work and I don't know any other way to access the command prompt
    Monday, May 2, 2011 10:12 AM
  • Hi,

    Please try startup Repair from the Windows Recovery Environment (WinRE)
    ============================================
    1. Insert the Windows Vista installation disc into the disc drive, and then start the computer. 
    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.
    3. Select a language, a time and currency, and a keyboard or input method, and then click Next. 
    4. Click Repair your computer. 
    5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next. 
    6. At the System Recovery Options Dialog Box, click on Repair your computer.
    7. Click the operating system that you want to repair, and then click Next.
    8. In the System Recovery Options dialog box, click Startup Repair.

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Thursday, May 5, 2011 9:16 AM
    Moderator