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System Service Exception RRS feed

  • Question

  • Hello everybody,

    I never had one BSOD on my windows xp, vista, 7 until today..

    I know how its caused because when I first got it I re did everything I did so here is where I got it.

    So I taking a lesson at microsoft partner learning center and everything went fine until I clicked 'next page' and got the bsod.

     

    Here is the course i took.


    HTH

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    If this post is helpful please click "Mark as Helpful".
    Else you got to wait until a MVP or MCC replies they are the "PRO's"
    Wednesday, August 3, 2011 8:10 AM

Answers

  • Hi,

     

    Does this issue occur to all Windows platforms?

     

    This may be caused by the software conflicts, just try to check the result with following conditions:

     

    1.    Boot Windows 7 into Clean Boot mode.

    2.    Open Internet Explorer 9 without add-ons.

     

    Meanwhile, you could upload the BSOD dump file in this post for further analyzing.

     

    Alex Zhao


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Proposed as answer by Roberto5152 Friday, August 5, 2011 2:09 PM
    • Marked as answer by Cloud_TS Wednesday, August 17, 2011 8:30 AM
    Friday, August 5, 2011 6:44 AM

All replies

  • Hi,

     

    Does this issue occur to all Windows platforms?

     

    This may be caused by the software conflicts, just try to check the result with following conditions:

     

    1.    Boot Windows 7 into Clean Boot mode.

    2.    Open Internet Explorer 9 without add-ons.

     

    Meanwhile, you could upload the BSOD dump file in this post for further analyzing.

     

    Alex Zhao


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Proposed as answer by Roberto5152 Friday, August 5, 2011 2:09 PM
    • Marked as answer by Cloud_TS Wednesday, August 17, 2011 8:30 AM
    Friday, August 5, 2011 6:44 AM
  • This may be caused by problems with your antivirus software, please try starting windows in safe mode and and try again

    Friday, August 5, 2011 2:09 PM
  • Hi Alex,

    Where is this 'BSOD dump file' located? I thought it was in %temp%.

    I'm going to try 'clean boot' mode now.


    HTH

    If this post answers your question, please click "Mark As Answer".
    If this post is helpful please click "Mark as Helpful".
    Else you got to wait until a MVP or MCC replies they are the "PRO's"
    Saturday, August 6, 2011 7:03 AM
  • Hi,

     

    It should be located at C:\Windows\Minidump, you could upload the latest minidump file in this post.

     

    Alex Zhao


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Monday, August 8, 2011 1:19 AM