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Microsoft Assure

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I would like to know what benefits there are to subscribing to your Assure service plan. There's no info describing the service on your website. Your have never found a Microsoft forum that concludes with a solution. They are frustrating and a waste of time. I would like an alternative. When I have a problem, I would appreciate being able to find help with a solution. Can Microsoft do that? Thanks, Richard.

Sunday, July 22, 2018 2:28 AM

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Hi Richard,

I totally understand your concern. and we're very sorry for any inconvenience that may caused.

This is a good and valid question; however, it truly has nothing to do with System Center Essentials.
If your case is quite urgent, we recommend you open a case in Microsoft CSS support.

Support options for business users
https://support.microsoft.com/en-us/gp/contactus81?forceorigin=esmc&Audience=Commercial

Thanks for your understanding.

Here are some information about Microsoft Assure Plan for your reference.

https://www.microsoft.com/en-us/download/details.aspx?id=53596

Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.
- Edited by Xin GuoMicrosoft contingent staff Monday, July 23, 2018 8:13 AM
Monday, July 23, 2018 8:12 AM