locked
sound not playing through any device. RRS feed

  • Question

  • Sound will not play through any device I try. I tired re installing all the drivers messing around with the playback device and sound mixer and tried going through the audio jack in the back the headphone jack in the front hdmi to my tv and usb wireless headset none of them worked. and tried them all on with something other than my pc and the devices themselves work. i honestly dont know what else to try is it something with windows or maybe my graphics card or something else? please help.
    Tuesday, February 3, 2015 2:29 AM

Answers

  • Try these : 

    http://windows.microsoft.com/en-AU/windows/no-sound-help#no-sound=windows-xp&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

    http://windows.microsoft.com/en-au/windows/tips-fixing-common-sound-problems#tips-fixing-common-sound-problems=windows-7


    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Tuesday, February 3, 2015 2:54 AM
  • Hi Kevinwido,

    When did this issue occur ?Have you made any modifications to the machine ? Will the built-in sound device work ?Have you tried to update the motherboard from the manufacturer website to have a check ?

    You may need to download the sound card driver from the manufacturer for the sound devices to have a check.

    If only the outer device won`t work and both of them are USB devices ,it is recommended to reinstall the USB controller driver, too .

    If the issue occured recently ,we can perform a system restore to recover the machine to a previous point to have a check. Please note we will miss some configurations after the restore point .

    Best regards


    Thursday, February 5, 2015 1:08 AM

All replies

  • Try these : 

    http://windows.microsoft.com/en-AU/windows/no-sound-help#no-sound=windows-xp&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

    http://windows.microsoft.com/en-au/windows/tips-fixing-common-sound-problems#tips-fixing-common-sound-problems=windows-7


    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Tuesday, February 3, 2015 2:54 AM
  • i did all those. it says that my sound chip is there and all the devices are plugged in and working. could it be something with a windows update? i already tired reverting back to old graphics card drivers so i dont think it has to do with my graphics card driver
    Wednesday, February 4, 2015 2:58 AM
  • What about sound setting in control panel ? 

    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Wednesday, February 4, 2015 10:00 PM
  • yes i tried the sound setting in control panel
    Thursday, February 5, 2015 12:45 AM
  • Hi Kevinwido,

    When did this issue occur ?Have you made any modifications to the machine ? Will the built-in sound device work ?Have you tried to update the motherboard from the manufacturer website to have a check ?

    You may need to download the sound card driver from the manufacturer for the sound devices to have a check.

    If only the outer device won`t work and both of them are USB devices ,it is recommended to reinstall the USB controller driver, too .

    If the issue occured recently ,we can perform a system restore to recover the machine to a previous point to have a check. Please note we will miss some configurations after the restore point .

    Best regards


    Thursday, February 5, 2015 1:08 AM