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Microsoft Outlook 2003.. New Profile Can't resolve name... RRS feed

  • Question

  • System:

    Office 2003 Pro.

    Server 2003 Enterprise Edition Sp2.

     

    Hello

    Can anyone please Help.

    Created new account in AD Users & Computers.  Copied known working account and created new "CF(ISH)-HQ-MEDIAOPS"

    Account Logs in OK, but when I open Outlook for the first time error "The Action could not be compleated"

    "Microsoft Exchange server" box comes up with the correct server name but when i check name the error  "The name could not be resolved.  The action could not be compleated"

    Then "Unable to open your default e-mail Folders.  Your Profile is not configured.

    The Account shows in the GAL.

     

    I have tried  techNet resolution Q322832 and enabeld security tab in the "Exchange System Manager" and added Read atributes to "Authenticated Users"

     

    Wednesday, June 1, 2011 8:44 AM

Answers

  • Hi,

    I created a e-mail address on the profile under the General tab.  If I RMC on the user there is no option for "create Mailbox"....

     

    I have just realised we navigated to "AD Users & Computers" through a shortcut and some of the functionality was not there, (VMWare).  Once I got into AD the correct way by remote Desktop I could create a mailbox and all is well.

     

    Thankyou for your help Leif it was much appreciated.

     

    Russell


    Mr. Russell Page MInstRE
    Wednesday, June 1, 2011 10:07 AM

All replies

  • Hi,

    Copying an account won't create a mailbox. You will need to open ADUC on the exchange server, find the user and use Exchange tasks to create a mailbox.

    Leif

    Wednesday, June 1, 2011 8:50 AM
  • Thankyou for the reply.

     

    I has in the past (300 Accounts), is there a limit to the amount of accounts i can create?

     

    Thanks

    Russ

    Wednesday, June 1, 2011 9:09 AM
  • Hi,

    You can create as many accounts as you want. Did you check if there is a mailbox created for this user?

    Leif

    Wednesday, June 1, 2011 9:19 AM
  • Hi Leif,

    As i understand it, a mailbox is created as the user logs in for the first time (I'm proberbly wrong).  No mailbox appears in the "Exchange System Manager"

    I have even created a new profile not a copy with the same results.  Is there a trick im missing or a problem between my AD and ESM.

     

    Russ

    Wednesday, June 1, 2011 9:32 AM
  • Hi,

    First you must create a mailbox in active directory users and computers, then the physical mailbox will be created when you start utlook for the first time.

    Start ctive Directory users and omputers on the exchange server, selecet the user in question, rightclick and select exchange tasks and select create mailbox if possible.

    Leif

    Wednesday, June 1, 2011 9:46 AM
  • Hi,

    I created a e-mail address on the profile under the General tab.  If I RMC on the user there is no option for "create Mailbox"....

     

    I have just realised we navigated to "AD Users & Computers" through a shortcut and some of the functionality was not there, (VMWare).  Once I got into AD the correct way by remote Desktop I could create a mailbox and all is well.

     

    Thankyou for your help Leif it was much appreciated.

     

    Russell


    Mr. Russell Page MInstRE
    Wednesday, June 1, 2011 10:07 AM