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Windows server 2008 server manager error refresh RRS feed

  • Question

  • Hi All

    I have a problem with server manager server 2008 r2 - iget refresh failed with this error:

    [Window Title]
    Server Manager

    [Main Instruction]
    Unexpected error refreshing Server Manager: The remote procedure call failed. (Exception from HRESULT: 0x800706BE)

    [Content]
    For more information, see the event log: Diagnostics, Event Viewer, Applications and Services Logs, Microsoft, Windows, Server Manager, Operational.

    [OK]

    I tried to download the System Update Readiness Tool but no luck.

    server details:


    Host Name:                
    OS Name:                   Microsoft Windows Server 2008 R2 Standard
    OS Version:                6.1.7600 N/A Build 7600
    OS Manufacturer:           Microsoft Corporation
    OS Configuration:          Member Server
    OS Build Type:             Multiprocessor Free
    Registered Owner:          Windows User
    Registered Organization:  
    Product ID:                Original Install Date:     6/22/2010, 7:55:07 PM
    System Boot Time:          6/28/2010, 3:05:49 PM
    System Manufacturer:       Dell Inc.
    System Model:              OptiPlex 360                
    System Type:               x64-based PC
    Processor(s):              1 Processor(s) Installed.
                               [01]: Intel64 Family 6 Model 23 Stepping 10 GenuineIntel ~2792 Mhz
    BIOS Version:              Dell Inc. A01, 11/28/2008
    Windows Directory:         C:\Windows
    System Directory:          C:\Windows\system32
    Boot Device:               \Device\HarddiskVolume1
    System Locale:             en-us;English (United States)
    Input Locale:              en-us;English (United States)
    Time Zone:                 (UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna
    Total Physical Memory:     2,037 MB
    Available Physical Memory: 1,409 MB
    Virtual Memory: Max Size:  4,074 MB
    Virtual Memory: Available: 3,369 MB
    Virtual Memory: In Use:    705 MB
    Page File Location(s):     C:\pagefile.sys
    Domain:                   
    Logon Server:            
    Hotfix(s):                 4 Hotfix(s) Installed.
                               [01]: KB981391
                               [02]: KB981392
                               [03]: KB977236
                               [04]: KB981111
    Network Card(s):           1 NIC(s) Installed.
                               [01]: Broadcom NetLink (TM) Gigabit Ethernet
                                     Connection Name: Local Area Connection
                                     DHCP Enabled:    No
                                     IP address(es)
                                     [01]: 10.25.1.33
                                     [02]: fe80::e962:b5ab:2f83:7872

    Thanks

     

    • Changed type Tim Quan Friday, July 2, 2010 1:52 AM
    Tuesday, June 29, 2010 3:10 PM

Answers

All replies

  • Hi,

     

    Can you run the System Update Readiness Tool from the following site and then paste the result in %SYSTEMROOT%\Logs\CBS\CheckSUR.log here?

     

    http://support.microsoft.com/kb/947821/en-us  

     

    Tim Quan

    TechNet Subscriber Support in forum

    If you have any feedback on our support, please contact tngfb@microsoft.com  

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.  

    Wednesday, June 30, 2010 6:51 AM
  • Hi Tim

    This is the log:


    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7600.20667
    Package Version 8.0
    2010-06-30 09:05

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB974431_RTM~31bf3856ad364e35~amd64~~6.1.1.5_old.mum  Expected file name Package_for_KB974431_RTM~31bf3856ad364e35~amd64~~6.1.1.5.mum does not match the actual file name
    (f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_for_KB974431_RTM~31bf3856ad364e35~amd64~~6.1.1.5_old.cat  
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB974431~31bf3856ad364e35~amd64~~6.1.1.5_old.mum  Expected file name Package_for_KB974431~31bf3856ad364e35~amd64~~6.1.1.5.mum does not match the actual file name
    (f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_for_KB974431~31bf3856ad364e35~amd64~~6.1.1.5_old.cat  
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB979482_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum  Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 325
     Found 5 errors
      CBS MUM Corrupt Total count: 3
      CBS Catalog Missing Total count: 2

    Unavailable repair files:
     servicing\packages\Package_for_KB974431_RTM~31bf3856ad364e35~amd64~~6.1.1.5_old.mum
     servicing\packages\Package_for_KB974431_RTM~31bf3856ad364e35~amd64~~6.1.1.5_old.mum
     servicing\packages\Package_for_KB974431~31bf3856ad364e35~amd64~~6.1.1.5_old.mum
     servicing\packages\Package_for_KB974431~31bf3856ad364e35~amd64~~6.1.1.5_old.mum
     servicing\packages\Package_for_KB979482_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_for_KB974431_RTM~31bf3856ad364e35~amd64~~6.1.1.5_old.cat
     servicing\packages\Package_for_KB974431_RTM~31bf3856ad364e35~amd64~~6.1.1.5_old.cat
     servicing\packages\Package_for_KB974431~31bf3856ad364e35~amd64~~6.1.1.5_old.cat
     servicing\packages\Package_for_KB974431~31bf3856ad364e35~amd64~~6.1.1.5_old.cat
     servicing\packages\Package_for_KB979482_RTM~31bf3856ad364e35~amd64~~6.1.1.1.cat


    Thanks

     

    Wednesday, June 30, 2010 9:19 AM
  • Hi,

     

    Please download the files from the following site, copy them to C:\Windows\servicing\Packages to replace the old files.

     

    Then run the System Update Readiness Tool again. What’s the result?

     

    https://sftus.one.microsoft.com/choosetransfer.aspx?key=83f32a92-843f-437d-83b2-13d0cef83d46

    Password: c76XKTk[TzM9

                               

    Related article:

     

    http://blogs.technet.com/b/roplatforms/archive/2010/05/12/how-to-fix-server-manager-errors-after-installing-updates-hresult-0x800f0818-hresult-0x800b0100.aspx

     

    Hope it helps.

     

    Tim Quan

    TechNet Subscriber Support in forum

    If you have any feedback on our support, please contact tngfb@microsoft.com  

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.  

     

    • Marked as answer by Tim Quan Friday, July 2, 2010 1:52 AM
    Thursday, July 1, 2010 2:57 AM
  • Hi Tim

    Problem solved,thank you very very much for your help.

    Thanks.

     

    Thursday, July 1, 2010 11:51 AM
  • Tim,

    I am having the same problem below is the output from the CheckSUR.log.  I have tried replacing the missing files with the update.mum and the update.cat.  And then I rerun the System Update Readiness tool and it give me  the same results.  Any help would be greatly appreciated.


    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7600.20667
    Package Version 8.0
    2010-08-23 16:14

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f)    CBS MUM Corrupt    0x00000000    servicing\Packages\Package_for_KB979482_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum        Expected file name Package_for_KB979482~31bf3856ad364e35~amd64~~6.1.1.1.mum does not match the actual file name

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 181
     Found 1 errors
      CBS MUM Corrupt Total count: 1

    Unavailable repair files:
        servicing\packages\Package_for_KB979482_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
        servicing\packages\Package_for_KB979482_RTM~31bf3856ad364e35~amd64~~6.1.1.1.cat

    (w)    Unable to get system disk properties    0x0000045D    IOCTL_STORAGE_QUERY_PROPERTY    Disk Cache   

     

    Monday, August 23, 2010 9:33 PM
  • me too. I followed the fix to copy the 2 files, with no luck.

     

    here is my CHECKSUR.LOG


    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7600.20822
    Package Version 10.0
    2011-01-11 23:55

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum  Expected file name Package_for_KB2416400~31bf3856ad364e35~amd64~~6.1.1.2.mum does not match the actual file name

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 425
     Found 1 errors
      CBS MUM Corrupt Total count: 1

    Unavailable repair files:
     servicing\packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
     servicing\packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat

     

    Saturday, January 22, 2011 1:08 AM
  • Hi Tim,

    I have this checksur.log  I cannot seem to get the correct files to make this work based on the web site below...  Can you help me get the right files?

    http://blogs.technet.com/b/roplatforms/archive/2010/05/12/how-to-fix-server-manager-errors-after-installing-updates-hresult-0x800f0818-hresult-0x800b0100.aspx

     


    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7600.20822
    Package Version 10.0
    2011-02-17 15:43

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum  Expected file name Package_for_KB2416400~31bf3856ad364e35~amd64~~6.1.1.2.mum does not match the actual file name

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 2290
     Found 1 errors
      CBS MUM Corrupt Total count: 1

    Unavailable repair files:
     servicing\packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
     servicing\packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat

     

     

    I have a Windows Server 2008 R2 64bit

     

    Matt

    Thursday, February 17, 2011 8:24 AM