Answered by:
Windows server 2008 server manager error refresh

Question
-
Hi All
I have a problem with server manager server 2008 r2 - iget refresh failed with this error:
[Window Title]
Server Manager[Main Instruction]
Unexpected error refreshing Server Manager: The remote procedure call failed. (Exception from HRESULT: 0x800706BE)[Content]
For more information, see the event log: Diagnostics, Event Viewer, Applications and Services Logs, Microsoft, Windows, Server Manager, Operational.[OK]
I tried to download the System Update Readiness Tool but no luck.
server details:
Host Name:
OS Name: Microsoft Windows Server 2008 R2 Standard
OS Version: 6.1.7600 N/A Build 7600
OS Manufacturer: Microsoft Corporation
OS Configuration: Member Server
OS Build Type: Multiprocessor Free
Registered Owner: Windows User
Registered Organization:
Product ID: Original Install Date: 6/22/2010, 7:55:07 PM
System Boot Time: 6/28/2010, 3:05:49 PM
System Manufacturer: Dell Inc.
System Model: OptiPlex 360
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 23 Stepping 10 GenuineIntel ~2792 Mhz
BIOS Version: Dell Inc. A01, 11/28/2008
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna
Total Physical Memory: 2,037 MB
Available Physical Memory: 1,409 MB
Virtual Memory: Max Size: 4,074 MB
Virtual Memory: Available: 3,369 MB
Virtual Memory: In Use: 705 MB
Page File Location(s): C:\pagefile.sys
Domain:
Logon Server:
Hotfix(s): 4 Hotfix(s) Installed.
[01]: KB981391
[02]: KB981392
[03]: KB977236
[04]: KB981111
Network Card(s): 1 NIC(s) Installed.
[01]: Broadcom NetLink (TM) Gigabit Ethernet
Connection Name: Local Area Connection
DHCP Enabled: No
IP address(es)
[01]: 10.25.1.33
[02]: fe80::e962:b5ab:2f83:7872
Thanks
- Changed type Tim Quan Friday, July 2, 2010 1:52 AM
Tuesday, June 29, 2010 3:10 PM
Answers
-
Hi,
Please download the files from the following site, copy them to C:\Windows\servicing\Packages to replace the old files.
Then run the System Update Readiness Tool again. What’s the result?
https://sftus.one.microsoft.com/choosetransfer.aspx?key=83f32a92-843f-437d-83b2-13d0cef83d46
Password: c76XKTk[TzM9
Related article:
Hope it helps.
Tim Quan
TechNet Subscriber Support in forum
If you have any feedback on our support, please contact tngfb@microsoft.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
- Marked as answer by Tim Quan Friday, July 2, 2010 1:52 AM
Thursday, July 1, 2010 2:57 AM
All replies
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Hi,
Can you run the System Update Readiness Tool from the following site and then paste the result in %SYSTEMROOT%\Logs\CBS\CheckSUR.log here?
http://support.microsoft.com/kb/947821/en-us
Tim Quan
TechNet Subscriber Support in forum
If you have any feedback on our support, please contact tngfb@microsoft.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Wednesday, June 30, 2010 6:51 AM -
Hi Tim
This is the log:
=================================
Checking System Update Readiness.
Binary Version 6.1.7600.20667
Package Version 8.0
2010-06-30 09:05Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB974431_RTM~31bf3856ad364e35~amd64~~6.1.1.5_old.mum Expected file name Package_for_KB974431_RTM~31bf3856ad364e35~amd64~~6.1.1.5.mum does not match the actual file name
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_for_KB974431_RTM~31bf3856ad364e35~amd64~~6.1.1.5_old.cat
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB974431~31bf3856ad364e35~amd64~~6.1.1.5_old.mum Expected file name Package_for_KB974431~31bf3856ad364e35~amd64~~6.1.1.5.mum does not match the actual file name
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_for_KB974431~31bf3856ad364e35~amd64~~6.1.1.5_old.cat
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB979482_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file nameChecking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 325
Found 5 errors
CBS MUM Corrupt Total count: 3
CBS Catalog Missing Total count: 2Unavailable repair files:
servicing\packages\Package_for_KB974431_RTM~31bf3856ad364e35~amd64~~6.1.1.5_old.mum
servicing\packages\Package_for_KB974431_RTM~31bf3856ad364e35~amd64~~6.1.1.5_old.mum
servicing\packages\Package_for_KB974431~31bf3856ad364e35~amd64~~6.1.1.5_old.mum
servicing\packages\Package_for_KB974431~31bf3856ad364e35~amd64~~6.1.1.5_old.mum
servicing\packages\Package_for_KB979482_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB974431_RTM~31bf3856ad364e35~amd64~~6.1.1.5_old.cat
servicing\packages\Package_for_KB974431_RTM~31bf3856ad364e35~amd64~~6.1.1.5_old.cat
servicing\packages\Package_for_KB974431~31bf3856ad364e35~amd64~~6.1.1.5_old.cat
servicing\packages\Package_for_KB974431~31bf3856ad364e35~amd64~~6.1.1.5_old.cat
servicing\packages\Package_for_KB979482_RTM~31bf3856ad364e35~amd64~~6.1.1.1.cat
ThanksWednesday, June 30, 2010 9:19 AM -
Hi,
Please download the files from the following site, copy them to C:\Windows\servicing\Packages to replace the old files.
Then run the System Update Readiness Tool again. What’s the result?
https://sftus.one.microsoft.com/choosetransfer.aspx?key=83f32a92-843f-437d-83b2-13d0cef83d46
Password: c76XKTk[TzM9
Related article:
Hope it helps.
Tim Quan
TechNet Subscriber Support in forum
If you have any feedback on our support, please contact tngfb@microsoft.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
- Marked as answer by Tim Quan Friday, July 2, 2010 1:52 AM
Thursday, July 1, 2010 2:57 AM -
Hi Tim
Problem solved,thank you very very much for your help.
Thanks.
Thursday, July 1, 2010 11:51 AM -
Tim,
I am having the same problem below is the output from the CheckSUR.log. I have tried replacing the missing files with the update.mum and the update.cat. And then I rerun the System Update Readiness tool and it give me the same results. Any help would be greatly appreciated.
=================================
Checking System Update Readiness.
Binary Version 6.1.7600.20667
Package Version 8.0
2010-08-23 16:14
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB979482_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum Expected file name Package_for_KB979482~31bf3856ad364e35~amd64~~6.1.1.1.mum does not match the actual file name
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 181
Found 1 errors
CBS MUM Corrupt Total count: 1
Unavailable repair files:
servicing\packages\Package_for_KB979482_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB979482_RTM~31bf3856ad364e35~amd64~~6.1.1.1.cat
(w) Unable to get system disk properties 0x0000045D IOCTL_STORAGE_QUERY_PROPERTY Disk Cache
Monday, August 23, 2010 9:33 PM -
me too. I followed the fix to copy the 2 files, with no luck.
here is my CHECKSUR.LOG
=================================
Checking System Update Readiness.
Binary Version 6.1.7600.20822
Package Version 10.0
2011-01-11 23:55Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum Expected file name Package_for_KB2416400~31bf3856ad364e35~amd64~~6.1.1.2.mum does not match the actual file nameChecking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 425
Found 1 errors
CBS MUM Corrupt Total count: 1Unavailable repair files:
servicing\packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
servicing\packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.catSaturday, January 22, 2011 1:08 AM -
Hi Tim,
I have this checksur.log I cannot seem to get the correct files to make this work based on the web site below... Can you help me get the right files?
=================================
Checking System Update Readiness.
Binary Version 6.1.7600.20822
Package Version 10.0
2011-02-17 15:43Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum Expected file name Package_for_KB2416400~31bf3856ad364e35~amd64~~6.1.1.2.mum does not match the actual file nameChecking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 2290
Found 1 errors
CBS MUM Corrupt Total count: 1Unavailable repair files:
servicing\packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
servicing\packages\Package_for_KB2416400_RTM~31bf3856ad364e35~amd64~~6.1.1.2.catI have a Windows Server 2008 R2 64bit
Matt
Thursday, February 17, 2011 8:24 AM