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bluscreen windows 7 32-bit RRS feed

  • Question

  • Problem signature:
      Problem Event Name: BlueScreen
      OS Version: 6.1.7601.2.1.0.256.1
      Locale ID: 1057

    Additional information about the problem:
      BCCode: 7f
      BCP1: 0000000D
      BCP2: 00000000
      BCP3: 00000000
      BCP4: 00000000
      OS Version: 6_1_7601
      Service Pack: 1_0
      Product: 256_1

    Files that help describe the problem:
      C:\Windows\Minidump\020216-44959-01.dmp
      C:\Users\DELL\AppData\Local\Temp\WER-59327-0.sysdata.xml

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    Tuesday, February 2, 2016 9:10 AM

Answers

  • Hi,

    As we all know, many reasons can cause computer BSOD, at first, please recall carefully what you have done before bluescreen occurred.

    Have you install some drivers or software recently, if you have, try uninstall or rollback them to see the result.

    Besides, in order to assist you with current issue, please upload the DMP files to a file sharing service like Onedrive or "Rapidshare" and put a link to in your reply. You could get that DMP file from the path in your post.

    Link for how to upload below.

    http://www.wikihow.com/Use-SkyDrive

    Hope my clarification is clear.


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Wednesday, February 3, 2016 7:50 AM

All replies

  • Hi,

    As we all know, many reasons can cause computer BSOD, at first, please recall carefully what you have done before bluescreen occurred.

    Have you install some drivers or software recently, if you have, try uninstall or rollback them to see the result.

    Besides, in order to assist you with current issue, please upload the DMP files to a file sharing service like Onedrive or "Rapidshare" and put a link to in your reply. You could get that DMP file from the path in your post.

    Link for how to upload below.

    http://www.wikihow.com/Use-SkyDrive

    Hope my clarification is clear.


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Wednesday, February 3, 2016 7:50 AM
  • Hi,
    Would you mind letting me know the result of the suggestions? If you need further assistance, feel free to let me know. I will be more than happy to be of assistance.

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Tuesday, February 16, 2016 9:41 AM