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wifi adapter will not retain "connect automatically setting" in wireless network profiles. Wifi fails all together when i logged into admin - it did even come up in systray... continue reading... RRS feed

  • Question

  • wifi adapter will not retain "connect automatically setting" in wireless network profiles. i've tried removing this wireless profile and re-adding, but the problem continues. i've tried reinstalling the driver, disabling the Wifi in device manager, re-enabling, nothing has worked. Also, wifi fails all together when i logged into administrator - it didn't even come up in systray. its an hp pavilion dv7.

    here is some details from one of the error logs:

    Log Name:      Microsoft-Windows-WLAN-AutoConfig/Operational
    Source:        Microsoft-Windows-WLAN-AutoConfig
    Date:          1/30/2015 12:39:14 PM
    Event ID:      11002
    Task Category: MsmAssociation
    Level:         Error
    Keywords:      (512)
    User:          SYSTEM

    Description:
    Wireless network association failed.

    Network Adapter: Intel(R) Centrino(R) Wireless-N 6150
    Interface GUID: {3818167e-97dc-4eca-9fbc-9f901bc9df70}
    Local MAC Address: 40:25:C2:37:1A:7C
    Network SSID: MyNetwork
    BSS Type: Infrastructure
    Failure Reason: The driver disconnected while associating.
    Dot11 Status Code: 0

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-WLAN-AutoConfig" Guid="{9580D7DD-0379-4658-9870-D5BE7D52D6DE}" />
        <EventID>11002</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>24011</Task>
        <Opcode>195</Opcode>
        <Keywords>0x8000000000000200</Keywords>
        <TimeCreated SystemTime="2015-01-30T18:39:14.639104600Z" />
        <EventRecordID>92068</EventRecordID>
        <Correlation />
        <Execution ProcessID="1012" ThreadID="1036" />
        <Channel>Microsoft-Windows-WLAN-AutoConfig/Operational</Channel>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData>
        <Data Name="Adapter">Intel(R) Centrino(R) Wireless-N 6150</Data>
        <Data Name="DeviceGuid">{3818167E-97DC-4ECA-9FBC-9F901BC9DF70}</Data>
        <Data Name="LocalMac">40:25:C2:37:1A:7C</Data>
        <Data Name="SSID">MyNetwork</Data>
        <Data Name="BSSType">Infrastructure</Data>
        <Data Name="FailureReason">The driver disconnected while associating.</Data>
        <Data Name="ReasonCode">229378</Data>
        <Data Name="Dot11StatusCode">0</Data>
        <Data Name="ConnectionId">0x3</Data>
      </EventData>
    </Event>

    Friday, January 30, 2015 11:05 PM

Answers

  • there was a 3rd party driver installed that i didn't even see. it didn't even really seem like a driver, but was, and it was blocking the main driver from running.... thanks. 
    Wednesday, February 18, 2015 6:24 PM

All replies

  • Hi MustBeAnIssueWithTheFluxCapacitor,

    Error code 0x38002 is 229378, which means driver disconnected while associating (WLAN_REASON_CODE_ASSOCIATION_FAILURE). Looks like the error is from the NIC Driver level.

    You may download the latest driver for Windows 7 and manually install it to check the result.

    http://support.hp.com/us-en/product/HP-Pavilion-dv7-Entertainment-Notebook-PC-series/3945156/model/3979539/drivers

    Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.


    Alex Zhao
    TechNet Community Support

    • Proposed as answer by Michael_LS Monday, February 16, 2015 10:45 AM
    Wednesday, February 4, 2015 7:45 AM
  • there was a 3rd party driver installed that i didn't even see. it didn't even really seem like a driver, but was, and it was blocking the main driver from running.... thanks. 
    Wednesday, February 18, 2015 6:24 PM