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DPM 2012 R2 Win8 client issue RRS feed

  • Question

  • Environment: Windows Server 2012 OS hosting DPM 2012 SP1 just upgraded to 2012 R2.

    We have 4 client laptops that are Windows 8 that were backing up successfully before the upgrade to R2.

    One laptop is actually a Surface Pro 2 with Win8.1 and it backs up successfully after the upgrade.

    The Win 8 laptops stopped syncing the day of the upgrade to R2.

    I can kick a laptop from the PG, then try and uninstall the agent from the DPM console. It fails. I can manually remove the DPM agent from the laptop and then tell the console to uninstall and it removes it from the Unprotected computers with protection agent list.

    I then go back to the PG and re-add. It "supposedly" installs the agent and adds it to the PG but even after a reboot on the client, no agent shows installed.

    When you look in the list of "Protected computers with protection agent" it shows as Uninstalling 99% and will stay there for days. The only option not greyed out when right clicking the computer is Throttle computer.

    Is there something I am missing here?

    Thanks.

    Monday, December 16, 2013 9:23 PM