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SCOM Manule agent install RRS feed

  • Question

  • Hi all, I am having scom sp1 installed , all the roles in on box . I have applied two hotfix ( KB 971541 and KB 2028594 ) The problem is whenever I add new server to be monitored  the agent status shows red and the error show that a hotfix is missing !! I tried to install the hotfix manully by going to the for example ,

    C:\Program Files\System Center 2007 Hotfix Utility\KB971541\agent

    I found there are 6 MSP file (  KB971541 x64 agent , KB971541 x86 agent   , KB971541 ia64 agent  ,   KB971541 x64 ENU , KB971541 x86 ENU , KB971541 ENU ia64  )

    I did not know what to do , which one should i install ? what is the differnt between KB971541 x64 agent  and KB971541 x64 ENU agent ?

    If someone can provide me with the step on how to apply this hotfix on the newly added servers ...

     

     

    Monday, November 1, 2010 8:06 AM

Answers

  • Hi

    If the server is in the same AD Forest as the core OperationsManager servers (RMS \ Management Servers) then I would push the agent out from the console. When the update was run against the management servers, the hot fix gets copied to the agent management folder and the management server will push the hotfix.. this is explained here - http://blogs.technet.com/b/kevinholman/archive/2008/06/25/a-little-tidbit-on-hot-fixes-for-opsmgr.aspx

    Why is the agent showing a red status? Which view is it showing red in?

    If you go to Monitoring, Windows Computers, and find the server. Is it red? If so, if you right click and go to Health Explorer, which monitor is red?

    If you go to Monitoring, Operations Manager, Agent, Agent, Agent Health State, is the agent red in either view here? If so, right click and open health explorer and let us know the name of the monitor. If you also log on to the server that is red and have a look in the operations manager event log on that server, then that will give us more information.

    Cheers

    Graham


    View OpsMgr tips and tricks at http://systemcentersolutions.wordpress.com/
    • Marked as answer by Yog Li Friday, November 12, 2010 9:52 AM
    Monday, November 1, 2010 11:12 AM

All replies

  • Hi

    At the top of this article, Kevin describes the list of things to "always" do when applying hot fixes:

    http://blogs.technet.com/b/kevinholman/archive/2009/01/27/which-hotfixes-should-i-apply.aspx

    Depending on the hot fix, there are a variety of language options (enu) as well as platform options (x64 \ x86).

    Cheers

    Graham


    View OpsMgr tips and tricks at http://systemcentersolutions.wordpress.com/
    • Proposed as answer by Blake Mengotto Thursday, November 4, 2010 8:01 PM
    • Marked as answer by Yog Li Thursday, November 11, 2010 10:49 AM
    • Unmarked as answer by Yog Li Thursday, November 11, 2010 10:49 AM
    Monday, November 1, 2010 9:39 AM
  • I already gone throught this

    my question was , After I applied the hotfix and then i  need to add a server to be monitored , what is my options , should i install the hotfix maunlly or the RMS will updated automatically !

    becuse what i did was :

    1- apply the hotfix ( before 2 mounths )

    2- approved all the agent on the scom consol

    3- now i have one server that need to be monitored and when i instlled the agent on it ( using scom consol) it shows me red agent status .

    what shloud i do in this case ?

    Monday, November 1, 2010 10:36 AM
  • Hi

    If the server is in the same AD Forest as the core OperationsManager servers (RMS \ Management Servers) then I would push the agent out from the console. When the update was run against the management servers, the hot fix gets copied to the agent management folder and the management server will push the hotfix.. this is explained here - http://blogs.technet.com/b/kevinholman/archive/2008/06/25/a-little-tidbit-on-hot-fixes-for-opsmgr.aspx

    Why is the agent showing a red status? Which view is it showing red in?

    If you go to Monitoring, Windows Computers, and find the server. Is it red? If so, if you right click and go to Health Explorer, which monitor is red?

    If you go to Monitoring, Operations Manager, Agent, Agent, Agent Health State, is the agent red in either view here? If so, right click and open health explorer and let us know the name of the monitor. If you also log on to the server that is red and have a look in the operations manager event log on that server, then that will give us more information.

    Cheers

    Graham


    View OpsMgr tips and tricks at http://systemcentersolutions.wordpress.com/
    • Marked as answer by Yog Li Friday, November 12, 2010 9:52 AM
    Monday, November 1, 2010 11:12 AM
  • Hi,

    In computer viwe the agent status is red , and in the health explorer it shows
    required scom hotfix for exchange Mp is not installed 

    in the active alert it shows me this error :

    Critical hotfixes required for reliable operation of the Exchange Server 2010 and other management packs are not installed on this server. Please see the appropriate KB article for more information, and to download the required hotfix.
    For Operations Manager 2007 SP1, install KB 971541 (http://go.microsoft.com/fwlink/?LinkID=167911)
    For Operations Manager 2007 R2, install KB 974144 (http://go.microsoft.com/fwlink/?LinkID=167912)

     

    I did repaire the agent but with no luck ,,

    Tuesday, November 2, 2010 11:08 AM