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Blue screen RRS feed

  • Question

  • Can anyone help... recently for the last few weeks i have been getting the blue screen error msg popping up & then shutting the Os down. Im running Vista home premium, !gb mem dual core processor.

    (compaq Prescario)

    it is happening at what seems to be totally random times, some days not at all and other days it will crash all the time.

    when it eventually boots up again after running safe mode i get this info screen....

     

     

    Problem signature:
      Problem Event Name: BlueScreen
      OS Version: 6.0.6000.2.0.0.768.3
      Locale ID: 2057

    Additional information about the problem:
      BCCode: 77
      BCP1: 00000001
      BCP2: FF9FA0A0
      BCP3: 00000000
      BCP4: 82653C90
      OS Version: 6_0_6000
      Service Pack: 0_0
      Product: 768_1

     

    Files that help describe the problem:
      C:\Windows\Minidump\Mini053007-02.dmp
      C:\Users\Rich\AppData\Local\Temp\WER-1268069-0.sysdata.xml
      C:\Users\Rich\AppData\Local\Temp\WER7DD6.tmp.version.txt

     

    Read our privacy statement:
      http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

     

    Aint got a clue what its telling me, it seems theres a temp file or something causing a problem.

     

    However, i run the system diagnosis tool at the recovery screen and on the Hard drive quick self test it fails when reaching 9% complete!?

    also, when i run a system health check i had an error with Virtual clonedrive which i was unaware i actually had - so i disabled it, and also my disk cue lenght has gone right down to 1? what does this mean?

    I have also previously had CD-ROM drive error reading "tv_configMgrErr19" which seems to have disappeared on recent health checks.

    Please could someone help as ive never come across this problem before and its starting to get a bit tedious.

    Thanks

     

     

     

    Sunday, June 3, 2007 11:47 AM

All replies

  • I've been having the exact same issues recently... looked around the forums but couldnt find any solutions.
    Wednesday, June 6, 2007 11:07 PM
  • After 2 1/5 past not a single answer!  Why!?
    People rely on help on these MS sites.
    Wednesday, October 14, 2009 1:00 PM
  • Can anyone help... recently for the last few weeks i have been getting the blue screen error msg popping up & then shutting the Os down. Im running Vista home premium, !gb mem dual core processor.

    (compaq Prescario)

    it is happening at what seems to be totally random times, some days not at all and other days it will crash all the time.

    when it eventually boots up again after running safe mode i get this info screen....

     

     

    Problem signature:
      Problem Event Name: BlueScreen
      OS Version: 6.0.6000.2.0.0.768.3
      Locale ID: 2057

    Additional information about the problem:
      BCCode: 77
      BCP1: 00000001
      BCP2: FF9FA0A0
      BCP3: 00000000
      BCP4: 82653C90
      OS Version: 6_0_6000
      Service Pack: 0_0
      Product: 768_1

     

    Files that help describe the problem:
      C:\Windows\Minidump\Mini053007-02.dmp
      C:\Users\Rich\AppData\Local\Temp\WER-1268069-0.sysdata.xml
      C:\Users\Rich\AppData\Local\Temp\WER7DD6.tmp.version.txt

     

    Read our privacy statement:
      http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

     

    Aint got a clue what its telling me, it seems theres a temp file or something causing a problem.

     

    However, i run the system diagnosis tool at the recovery screen and on the Hard drive quick self test it fails when reaching 9% complete!?

    also, when i run a system health check i had an error with Virtual clonedrive which i was unaware i actually had - so i disabled it, and also my disk cue lenght has gone right down to 1? what does this mean?

    I have also previously had CD-ROM drive error reading "tv_configMgrErr19" which seems to have disappeared on recent health checks.

    Please could someone help as ive never come across this problem before and its starting to get a bit tedious.

    Thanks

     

     

     


    Do you by any chance have a .DMP file ?
    It's usually in c:\windows\MEMORY.DMP
    Or: c:\windows\MINIDUMP\*.DMP

    Using this dumpfile you can run a backtrace and most likely find the culprit wich is responsible for the bluescreen.
    In most cases bluescreens are caused by faulty drivers.

    Kind Regards.
    Thursday, October 15, 2009 1:40 PM