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Exchange and Website Domains are hosted at two different places and I can connect to exchange on the Exchange internal network but cant when trying to set up email apps outside the office RRS feed

  • Question

  • Ok, so here is my issue.  Our website is hosted by a hosting/editing company and our email is setup locally on our server which happens to be sbs 2003 exchange server.  Now, I am definitely not a greenhorn but I am pretty much lost on sbs 2003 and other server related issues.  So, here is where I am stumped.  When I came to work at this company recently, they were in the middle of upgrading the workstations (this is a mom and pop type business), they happened to ask me if I could set them up on email. I complied, only to find out that it was a major headaches, as I had never worked with exchange in the past.  Basically, it took me a couple of days but I finally got it working.  The issue I had was, when I was asked by outlook to enter the email address, i would type: maryjane@XXXX.com.  Come to find out that that was the mistake because, by accident (i dont remember how I figured it out), I found that it should have been maryjane@XXXX.local.  Likewise, the incoming/outgoing servers had to be set up as XXXX.local.  Here is the problem that I am faced with.  When I am at home, I can get into exchange by going to the WA version by typing mail.XXX.com/exchange and I have no issues whatsoever viewing my email.   However, when I go to setup a client and I use the standard .com suffix, it will not access exchange.  I figure this is because, our website (www.XXXX.com), is hosted by another party on separate servers, so how can I find out what my exchange server address is?  
    Monday, April 18, 2011 3:13 PM

Answers

  • Hi,

     

    When I am at home, I can get into exchange by going to the OWA version by typing mail.XXX.com/exchange and I have no issues whatsoever viewing my email.

    It because of your company had registered a MX record at ISP side.

     

    “However, when I go to setup a client and I use the standard .com suffix, it will not access exchange.”

     

    Where you configure Outlook profile, internal or external?

    If you want to configure Outlook profile internal, the Exchange server should be the FQDN or the NetBIOS name of your exchange server.

    If you want to  configure Outlook profile external, it always called RPC over HTTP. The Exchange server should be the MX record.

     

    More information:

    Enable outlook anywhere in outlook

    How to configure RPC over HTTP in Exchange Server 2003


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    • Marked as answer by Jerome Xiong Monday, April 25, 2011 3:28 AM
    Wednesday, April 20, 2011 7:23 AM