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When activation of Windows product key online getting product key blocked error, need help

    Question

  • I have recently bought Windows 7 Ultimate (64 bit) version and when trying to activate the product key post installation of the same. am getting a error that product key is blocked by Microsoft. Can any one help please ?

    Below is the log from the MGAD tool 

    =============================================

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-Q2689-2C82G-GMRW8
    Windows Product Key Hash: Lj5nwNsdaALlAQIdzGCMT8Pzv/w=
    Windows Product ID: 00426-070-1693196-86529
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {55142440-ABD1-4BB0-A4A3-DA87EAD87620}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr.170913-0600
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{55142440-ABD1-4BB0-A4A3-DA87EAD87620}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GMRW8</PKey><PID>00426-070-1693196-86529</PID><PIDType>5</PIDType><SID>S-1-5-21-4087160170-892726237-2542496194</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L755</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>3.60</Version><SMBIOSVersion major="2" minor="7"/><Date>20120626000000.000000+000</Date></BIOS><HWID>43673207018400FE</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSQCI</OEMID><OEMTableID>TOSQCI00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00172-070-169319-00-16393-7601.0000-3542017
    Installation ID: 018853153146447294678631123515989065165832022663820385
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: GMRW8
    License Status: Initial grace period
    Time remaining: 42720 minute(s) (29 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 20-12-2017 19:28:52

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAEAAAACAAAAAQABAAEA6GHgSuTLKK2yeghZ9ASeygjQRoEucw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC TOSQCI TOSQCI00
      FACP TOSQCI TOSQCI00
      HPET TOSQCI TOSQCI00
      BOOT TOSQCI TOSQCI00
      MCFG TOSQCI TOSQCI00
      WDAT TOSQCI TOSQCI00
      ASF! TOSQCI TOSQCI00
      SLIC TOSQCI TOSQCI00
      SSDT INSYDE INSYDE  
      ASPT TOSQCI TOSQCI00
      SSDT INSYDE INSYDE  
      SSDT INSYDE INSYDE  
    ===================================================

     
    Wednesday, December 20, 2017 2:22 PM

All replies

  • Hi,

    Where did you buy the key?

    It is suggested that you can ring the Activation line by type SLUI in Search box. Select your country in the drop down menu, follow the instructions on the screen and call the number.

    From the information you provided, I noticed that "Remaining Windows rearm count: 3", it seems that your key has been activated. 


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, December 21, 2017 2:50 AM
  • Hi,

    What is going on?

    If you have solved the problem, please let me know.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, December 22, 2017 2:27 AM
  • Hi,

    Any updates?


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, December 25, 2017 1:50 AM