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ntkrnlpa.exe brings BSOD error window RRS feed

  • Question

  • Hi ;)

    How are you?

    Here is my problem: When I try to run IE8 in Avast sandbox mode PC shows BSOD error window. This is known problem between Avast(AIS) sandbox and CounterSpy active protection...i sent many minidumps/fulldumps to Avast and they still looking for solution for my problem. Today Avast released new version of Avast Internet Security (AIS)-6.0.1184 Beta version. I did clean install and run IE8 in Avast sandboy to see if Avast team solved known problems between Avast sandbox and Counterspy active protection. PC showed BSOD error I did re-scan with program WhoCrashed and this program has shown that the reason for BSOD error window is in  ntkrnlpa.exe  Here is minidump and fulldump info:

    Crash dump file:        C:\WINDOWS\Minidump\Mini062211-01.dmp
    Date/time:              22.6.2011 16:33:42 GMT
    Uptime:                 01:36:00
    Machine:                
    Bug check name:         UNEXPECTED_KERNEL_MODE_TRAP_M
    Bug check code:         0x1000007F
    Bug check parm 1:       0x8
    Bug check parm 2:       0xFFFFFFFF80042000
    Bug check parm 3:       0x0
    Bug check parm 4:       0x0
    Probably caused by:     ntkrnlpa.exe
    Driver description:     NT Kernel & System
    Driver product:         Microsoft® Windows® Operating System
    Driver company:         Microsoft Corporation
    OS build:               
    Architecture:           x86 (32 bit)
    CPU count:              1
    Page size:              4096

    Bug check description:
    This indicates that a trap was generated by the Intel CPU and the kernel failed to catch this trap.

    Comments:
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


    Crash dump file:        C:\WINDOWS\memory.dmp
    Date/time:              22.6.2011 16:33:42 GMT
    Uptime:                 01:36:00
    Machine:                
    Bug check name:         UNEXPECTED_KERNEL_MODE_TRAP
    Bug check code:         0x7F
    Bug check parm 1:       0x8
    Bug check parm 2:       0xFFFFFFFF80042000
    Bug check parm 3:       0x0
    Bug check parm 4:       0x0
    Probably caused by:     ntkrnlpa.exe
    Driver description:     NT Kernel & System
    Driver product:         Microsoft® Windows® Operating System
    Driver company:         Microsoft Corporation
    OS build:               Built by: 2600.xpsp_sp3_gdr.101209-1647
    Architecture:           x86 (32 bit)
    CPU count:              1
    Page size:              4096

    Bug check description:
    This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.

    Comments:

    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


    I,m sure you will need minidump file,right? :P

    Minidump: http://www.mediafire.com/?tj8k58bknmzh7k8

     

    Have a nice day

    Thursday, June 23, 2011 2:30 PM

All replies

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    Carey Frisch
    Saturday, June 25, 2011 11:26 PM
    Moderator
  • Hi Carey

    I also have this exact same issue

    The answers forum here : http://answers.microsoft.com/en-us/windows/forum/windows_xp-performance/ntkrnlpaexe-brings-blue-screen-error-window/59b93bdf-9569-45b8-9ece-22991e4de239?tm=1309135136237&page=1#footer

    ...tells us to come here !

     

    I have recently done Microsoft patching in our org (around 70 patches ) and suddenly our HP Elite 7900 and our HP Elite 8000 models are blue screening when the user unlocks.

    Using "Who Crashed" and Microsoft debugging tools i get this report below.

    I would really appreciate some help on this issue as more and more users are being effected

    ..............

    Crash Dump Analysis


     

    Crash dump directory: C:\WINDOWS\Minidump

    Crash dumps are enabled on your computer.


    On Mon 27/06/2011 12:11:39 a.m. GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\Mini062711-03.dmp
    This was probably caused by the following module: ntkrnlpa.exe (nt+0x5EDC8)
    Bugcheck code: 0x1000007F (0x8, 0xFFFFFFFF80042000, 0x0, 0x0)
    Error: UNEXPECTED_KERNEL_MODE_TRAP_M
    file path: C:\WINDOWS\system32\ntkrnlpa.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a trap was generated by the Intel CPU and the kernel failed to catch this trap.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


    On Mon 27/06/2011 12:11:39 a.m. GMT your computer crashed
    crash dump file: C:\WINDOWS\memory.dmp
    This was probably caused by the following module: ntkrpamp.exe (nt!Kei386EoiHelper+0x16A5)
    Bugcheck code: 0x7F (0x8, 0xFFFFFFFF80042000, 0x0, 0x0)
    Error: UNEXPECTED_KERNEL_MODE_TRAP
    Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntkrpamp.exe .
    Google query: ntkrpamp.exe UNEXPECTED_KERNEL_MODE_TRAP




    On Sun 26/06/2011 11:45:28 p.m. GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\Mini062711-02.dmp
    This was probably caused by the following module: ntkrnlpa.exe (nt+0x6D758)
    Bugcheck code: 0xA (0x4, 0x1C, 0x1, 0xFFFFFFFF80502386)
    Error: IRQL_NOT_LESS_OR_EQUAL
    file path: C:\WINDOWS\system32\ntkrnlpa.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.


    On Sun 26/06/2011 11:41:00 p.m. GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\Mini062711-01.dmp
    This was probably caused by the following module: ntkrnlpa.exe (nt+0x5EDC8)
    Bugcheck code: 0x1000007F (0x8, 0xFFFFFFFF80042000, 0x0, 0x0)
    Error: UNEXPECTED_KERNEL_MODE_TRAP_M
    file path: C:\WINDOWS\system32\ntkrnlpa.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a trap was generated by the Intel CPU and the kernel failed to catch this trap.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.



    Conclusion



    4 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

    ntkrpamp.exe

    Monday, June 27, 2011 12:41 AM