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Can't Open Microsoft Word 2011 on my Mac it crashes RRS feed

  • Question

  • I am hoping someone can help me. I can not open microsoft word 2011 on my mac book air (maverick operating system). 

    The problem actually did not happen until apple care helped me get rid of some malaware on my mac.

    However as I google the problem and it seems to be something happening to a lot of people. I went thorough many forums and tried everything suggested (ie http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macexcel/microsoft-excel-has-encountered-a-problem-and/222d7f46-a092-4d8d-8f9d-e48c8a1a90ec?tab=MoreHelp)

    I also restored the fonts and used another account user and it still does not work.

    Does anyone have a suggestion. I am about to give up and use pages because I do not know what to do, I am stumped.

    Thanks

    Tuesday, November 4, 2014 6:00 AM

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