Automatic update not working RRS feed

  • Question

  • Windows Update KB2686827 repeatedly fails - the symptoms:

            1. The update shield displays

            2. Click on the shield, start the update

            3. After some time, a message appears to the effect that the installation is complete.

            4. Repeat steps 1 to 3, the same update - again and again.

    So far I have tried:

           5. Went to Microsoft website, downloaded the update file and ran it - repeat steps 1 to 3 above.

           6. Started in Safe Mode - no internet access

           7. Started in Safe Mode with Network Support - unable to access Microsoft website

           8. Started in normal mode, downloaded and ran Microsoft Fix It - repeat steps 1 to 3 above

    I think it might work if I turn my anti-virus (PC Tools) off, but I am unwilling to try that (unless I also disconnect my broadband). Alternatively, I could dump Windows except for legacy DOS programs, and stick to Linux. Any ideas?

    Sunday, July 1, 2012 10:38 PM