locked
Service manager console task and other items didn't show RRS feed

  • Question

  • Hi!

    In my case, two languages are used (En, Ru).

    On some computer SM console did not show some views, task, etc.

    As I understand it depends on the language.
    By defoult Ru is used, if I switch to Eng - tasks, and views appear, but this is not an option.
    In what there can be a reason and how to correct?


    • Edited by Netchel Friday, March 31, 2017 2:23 PM
    Friday, March 31, 2017 2:21 PM

Answers

All replies

  • Hi,

    what collation have you ued for the SQL DBs?

    Regards,


    Stoyan (Please take a moment to "Vote as Helpful" and/or "Mark as Answer" where applicable. This helps the community, keeps the forums tidy, and recognizes useful contributions. Thanks!)

    Friday, March 31, 2017 2:23 PM
  • Cyrillic_General_100_CI_AS
    Friday, March 31, 2017 7:42 PM
  • Hi,

    you definetely have used the proper collation. You've mentioned "on some computers". What is the common between them? OS, version?

    Can you please also check and try with the registry key, described here:

    Force language on SCSM 2012 Console

    Regards,


    Stoyan (Please take a moment to "Vote as Helpful" and/or "Mark as Answer" where applicable. This helps the community, keeps the forums tidy, and recognizes useful contributions. Thanks!)

    Monday, April 3, 2017 7:29 AM
  • It's looks like magic. On weekend all throuble gone. I don't now what it been.
    Monday, April 3, 2017 9:14 AM
  • Hhaha :D

    Magic is good. hopefully it won't return.

    Have a nice week.

    Regards,


    Stoyan (Please take a moment to "Vote as Helpful" and/or "Mark as Answer" where applicable. This helps the community, keeps the forums tidy, and recognizes useful contributions. Thanks!)

    Monday, April 3, 2017 10:47 AM