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Windows 10 Pro Randomly Restarting RRS feed

  • Question

  • Hi,

    I'm having problems with my computer and Windows 10. When I go to do something like play or even browse the internet it adds to the risk of a restart. At first I thought it was the problem with the nvidia drivers, but I've intstalled the latest drivers. Windows 10 works fine on my tablet and my laptop but My main PC is having none of it. Really hope someone can help as this is now driving me nuts. Missing my GTA V action haha.

    Hope Someone can help.

    Cheers

    Malc 

    Sunday, August 2, 2015 7:08 PM

Answers

  • These crashes were called BCC116 and are related to your video sub system.  Please follow the instructions in this wiki


    Wanikiya and Dyami--Team Zigzag

    Monday, August 3, 2015 11:04 AM

All replies

  • Please read this wiki to find out how to find and upload your event viewer logs

    Wanikiya and Dyami--Team Zigzag

    Sunday, August 2, 2015 7:15 PM
  • Hey Tame Zigzag,

    Just doing that now for you.

    On the system log I have a bug check that has this in it "The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000116 (0xffffe001fd7ff4c0, 0xfffff800851c1ecc, 0x0000000000000000, 0x000000000000000d). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 080215-39656-01." 

    Around the time of the recent crash and on the applications I have.

    "

    Fault bucket , type 0
    Event Name: LiveKernelEvent
    Response: Not available
    Cab Id: 9e442ce6-f395-4560-bc53-b92954df4a0e

    Problem signature:
    P1: 117
    P2: ffffe001f98a4010
    P3: fffff800851c1ecc
    P4: 0
    P5: 0
    P6: 10_0_10240
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 

    Attached files:
    C:\Windows\LiveKernelReports\WATCHDOG\WD-20150802-2234-08.dmp
    C:\Windows\Temp\WER-48578-0.sysdata.xml
    C:\Windows\Temp\WERBFE7.tmp.WERInternalMetadata.xml

    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_117_e925986a84f2e40a5322374a3781fbeca8a3531_00000000_cab_05cae44b

    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 9d92d67c-395e-11e5-89a7-002185c19a76
    Report Status: 0
    Hashed bucket: "

    If any of that helps. 

    Really Bugging me now.

    Sunday, August 2, 2015 9:43 PM
  • https://onedrive.live.com/redir?resid=CFEE751543BADBC3!8862&authkey=!AE-S0CD3EWbQBW0&ithint=file%2czip

    The link to the report which will probably help more

    Sunday, August 2, 2015 9:46 PM
  • These crashes were called BCC116 and are related to your video sub system.  Please follow the instructions in this wiki


    Wanikiya and Dyami--Team Zigzag

    Monday, August 3, 2015 11:04 AM
  • Hi Malctron,

    Thank you for your question.

    I agree with above suggestion.

    If not, please post DMP file to us for troubleshooting.

    If there are any questions regarding this issue, please be free to let me know.

    Best Regard,

    Jim


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Jim Xu
    TechNet Community Support

    Wednesday, August 5, 2015 5:55 AM
  • I'm having same issue.  Random starts nonstop.  Very annoying and making it unusable. 
    Saturday, August 8, 2015 3:12 AM
  • Same problem here i think windows 10 is great but even with the time MC had to make it stable before they pushed it out they didn't they never do iv got 4 screens before i get to log in friking windows 7 start up sounds mixed in its restarting when ever it want i think its junk until it gets fixed.

    Saturday, August 8, 2015 12:58 PM